DELL - Smart customer service?
 

So the new DELL I got blew.. Crashes constantly, nightmare performance... Wasn't feeling to confident about contacting a company that has no store but hey why not, I paid 5 large for this toaster haha.

Dude on the phone was just like us, tech savvy and in moments had my answer and a waybill of sending the replacement part for ME to install!

So DELL, despite your pricey machines, you guys are damn good... so far, you fuckers shoulda just sold me a working video card in my computer! :thumbsup

sometimes you win, sometimes you lose. Dell is hit and miss.

they're shipping you a replacement part? Aren't they supposed to send a guy to you to replace it onsite?
WG

Nah he said if I can do it they will ship right to me, was surprised as you could make up bs problems and get free parts haha.

Dell is aiiiiiiite...

You need to send the defective product back in the package they give you or they will charge you.
WG