CCBill ignores me and doesn't pay the hold! Again...
 

>>Master account 927549 was disabled in June, 2006
>>Last payout and reserves were holded, as usual, on 180 days...
>>now time to get it... but CCBill doesn't pay and ignore e-mails and phone >>calls.
It was my previous message. I've got the following answer:
"Your account was disabled at Sep. 19, 2006 , write us after Mar 19, 2007".
Ok! Processing was stopped in June, all sites became inactive in June, last payout I've got in June also... but... I can wait.

Now is the end of March, 2007. And CCBill ignores me again and doesn't pay the hold! Master account 927549 ... hey, CCBill people... please check up your accounting!

Who can tell anything about it?

excuse my curiosity, but why did they term your processing?

They had a reason... it was my mistake...
but not anything illegal, just administrative.

Ivango,

Please contact me so that I can look into the status of your request and get this sorted out for you asap.


Adam Kerwin
CCBill Client Support
[email protected]
1-800-510-2859

My letter is sent at Mar 28, 2007 from Tech[at]capitalcollect.com:
---------------------------
Hello Adam

Our account 927549 - inactive more than 6 months. AND - can you tell us - WHEN your company transfer HOLDED money for us.

Master Account 927549 belongs to CapitalCollect Services.

Look forward to your reply.
----------------------------

Now is April 4... still have no answer.

>>Our account 927549 - inactive more than 6 months. AND - can you tell us -
>>WHEN your company transfer HOLDED money for us.

This queation is simple enough, I think. Please contact me with the reply.

ivango, adam left you a number above to contact him at

I've never had any issues with CCBill support. In fact they're one of the few Internet based companies you can rely to always pick-up the phone. And I'm not just talking from a program owner's perspective.

When I was an affiliate pushing other programs long before I had my own program or any pay sites they always were there when I needed support. Nothing ever went ignored or unresloved. And yes I'm tallking about way back when I was only sending a couple hundred dollars a month (if that) as an affiliate pushing a couple of sponsors.

I'd also be interested in hearing what your relationship with CCS is. Are you simply using their services or do you have ownership in CCS?

I was going to say the same thing...

ccbill has great support

keep up the good work guys!!

Sometime, I had a small part in CCS... but it is in the past now...
but I still use their services.

You got what you needed.... CCbill's attention. Stop posting call them and get it handled. Seems you care too much about attention than your money.

UH...no. Not really.

I think they should holded your money indefinitely. :2 cents: