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-   -   Seagate: 50% failure rate (https://gfy.com/showthread.php?t=715949)

rowan 03-18-2007 08:32 PM

Seagate: 50% failure rate
 
Ok, I admit the stat in the title is sensationalist, but the truth of the matter is that out of 6 drives I've had 3 fail.

- Oct 2005: One was DOA.
- Oct 2005: One started complaining about SMART errors less than 24h after I purchased it.

Both these drives were replaced by the retailer.

- Mar 2007: One has recently developed a bunch of bad sectors which apparently cannot be repaired. Windows crashes when attempting to back it up.

So out of 6 drives total, 3 never did/no longer work. :helpme

Seagate 300Gb SATA, FWIW

Jace 03-18-2007 08:38 PM

never tried the SATA drives, but I did buy one and I couldn't get it to work fresh out of the box

Western Digital has to be the worst drive maker in the world though, I have NEVER had one last longer than 2 years, they ALWAYS fail

NemesisEnforcer 03-18-2007 08:39 PM

It's not you. I had the same problem with a Seagate 300 Gb HD.

rowan 03-18-2007 08:45 PM

Oh yeah, to clarify: I originally purchased four, two were replaced, thus the total drives I've had in my possession is six.

rowan 03-18-2007 08:49 PM

Quote:

Originally Posted by NemesisEnforcer (Post 12105867)
It's not you. I had the same problem with a Seagate 300 Gb HD.

Wouldn't happen to be the model ST3300831AS? If it's a problem with the model then I'm fucked, because I have four of them in a RAID array!

avalanche 03-18-2007 08:51 PM

Sorry to hear that! I've got over a dozen in different configurations from 300gb to 750 gb and never had a single problem!

Jarmusch 03-18-2007 08:55 PM

I say that's a freak occurrence. Did those hard drives get any airflow in the case and what kind of temperatures did they run at? (if you even bothered to monitor them)

BSleazy 03-18-2007 08:55 PM

I've never had a drive fail ever.

rowan 03-18-2007 08:59 PM

Quote:

Originally Posted by Jarmusch (Post 12105932)
I say that's a freak occurrence. Did those hard drives get any airflow in the case and what kind of temperatures did they run at? (if you even bothered to monitor them)

I have a full tower with 4 chassis fans, plus two fans sitting in front of the two HD cages. The 4 current drives have max temperatures ranging between 45 to 55 degrees C.

Extreme heat doesn't explain why one never worked, and another failed so quickly. :2 cents:

Brad Mitchell 03-18-2007 09:01 PM

I have over a thousand drives in service - they all fail unpredictably, sooner or later. In general, we have had a superb service record with Seagate. My advice, if you want a good hard drive buy an enterprise model - WD Raptor on the consumer side or anything SCSI.

Brad

Jarmusch 03-18-2007 09:06 PM

Quote:

Originally Posted by rowan (Post 12105950)
Extreme heat doesn't explain why one never worked, and another failed so quickly. :2 cents:

True, it doesn't. But those are some high temperatures you have for those hard drives considering there's fans in front of them, it must be really hot down there? I would start to worry if my hard drives ever went over 40ºC.

Grapesoda 03-18-2007 09:08 PM

Quote:

Originally Posted by rowan (Post 12105950)
I have a full tower with 4 chassis fans, plus two fans sitting in front of the two HD cages. The 4 current drives have max temperatures ranging between 45 to 55 degrees C.

Extreme heat doesn't explain why one never worked, and another failed so quickly. :2 cents:

I've lost about 5 drives over the past 3-4 years . . . the IT guy says it's because I have a busy network . . . been a real problem for me . . now I have a drive that just ghost my c: drive every nite . . and I monitor all my drives . . .

VIPimp 03-18-2007 09:14 PM

I was just about to purchase another seagate external drive... whats a good external drive brand to buy?

rowan 03-18-2007 09:17 PM

Quote:

Originally Posted by Brad Mitchell (Post 12105957)
I have over a thousand drives in service - they all fail unpredictably, sooner or later. In general, we have had a superb service record with Seagate. My advice, if you want a good hard drive buy an enterprise model - WD Raptor on the consumer side or anything SCSI.

Brad, do you keep any statistics on the failure rate of your drives?

As a "consumer" I think I've only ever had one drive fail prior to this, an IBM Deskstar. It wasn't what you'd expect either - it was not a DeathStar, rather a firmware bug that energised the write/erase heads while they were still seeking. The mechanics are fine and it low level formats, but it's useless because the same bug could wipe out my data again.

When I built this workstation about 18 months ago I planned for redundancy from the start, so there are 7 drives in total associated with it (two RAID arrays and an external standalone). The probability of ANY ONE drive failing is likely to be higher because of the multiple drives, I just didn't expect the actual failure rate to be so high.

Seagate have replied and confirmed that my testing is sufficient to mark the drive as faulty. I'll return it today.

Mr Bond 03-18-2007 09:19 PM

I use Western Digital Raptors - ONLY for the last 3 years.

Only had 1 DOA out of about 18 totoal

Key is Raptor... all other Western Digital Drives I have had... SUCK!!!!

People bitch about the price of the Raptor.... but what costs more....??? The drive... or the headache, stress, dataloss and everythig else involved in moving drives around... especially TIME.

crockett 03-18-2007 09:22 PM

I'd never buy a seagate they are one of the worst. I run the WD Raptor drives.. 10k RPM

rowan 03-19-2007 10:13 AM

bump

Next array will have enterprise drives, but I don't plan to replace it for at least a couple more years... that's unless all the other drives fail!

DirtyDanza 03-19-2007 10:32 AM

I run nothing but seagates internal and external out of 26 drives I have had ZERO fail on me... now you fuckers are making me knock on wood huh... thanks dicks...

cranki 03-19-2007 10:36 AM

can't go wrong with samsung... they make the best HDs imho!

Redmanthatcould 03-19-2007 10:39 AM

I have been on the Seagate band wagon for years... once they threw in the 5 year warranty across the board, I've never even thought of another company. I've had Samsung, Maxtor, WD, and Quantum drives fail on me, but still 100% on Seagate.

:thumbsup

96ukssob 03-19-2007 10:42 AM

Quote:

Originally Posted by NemesisEnforcer (Post 12105867)
It's not you. I had the same problem with a Seagate 300 Gb HD.

FooUCK. I have 2 of these backing up crutial data. They are IDEE hdd tho, not SATA. Ive had problems with WD tho, so I moved to these. Damn, looks like ill be making a trip to Frys tonight

rowan 03-19-2007 11:41 AM

Quote:

Originally Posted by bossku69 (Post 12108945)
FooUCK. I have 2 of these backing up crutial data. They are IDEE hdd tho, not SATA. Ive had problems with WD tho, so I moved to these. Damn, looks like ill be making a trip to Frys tonight

If it's a backup then it shouldn't matter if it dies, right?

I deliberately used a different brand for my backups: Seagate for my main RAID array, WD for my backup.

BTW, the mechanics of EIDE vs. SATA are probably identical or very similar, it's only the interface that differs...

rowan 03-19-2007 01:55 PM

RAID10 rocks, my array is officially "degraded" with a missing drive but I don't even notice any difference. :thumbsup With RAID5 it thrashes horribly when there's a missing drive.


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