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-   -   My experience with NatNet (https://gfy.com/showthread.php?t=702062)

zentz 02-01-2007 10:51 PM

My experience with NatNet
 
First of all moving 5 servers over to them went easy and quick like never before (this was the 5th time i switched the hosting company).

Their ticket respond is... absolutely AMAZING! It takes only a few minutes (2 at average), sometimes even seconds. They reply right away with a note that they are working on it, so you dont have to wait and wonder if anyone is looking at your issue. It also doesnt matter if its a critical issue or you just wanted to say hello, they will respond right away.

Their monitoring system is awesome. I had a 1 minute downtime because the var got full so i went to open a ticket right away. But huh it was too late, they fixed the problem already.

Their servers and apache are perfectly optimized from the beginning, you dont have to request any optimizations additionaly. I never had my sites load this fast.

All their techs are professionals in their jobs. They will help you with everything you need. They will install any 3d party script you need. They installed 30 ATX scripts for me! And the best part of it is that you dont have to ask them to do it, THEY will offer you their help! In fact one of their techs is setting up a wordpress blog for me while im writing this.

Finaly, i can go to sleep without worring that my sites will be down or even slow when i wake up. NatNet works like a charm!

ExtremeBank_Adam 02-01-2007 11:07 PM

I have to agree. I moved over to NatNet in November, and so far I've been extremely impressed. The support ticket wait times are incredible. I like knowing that I can submit a ticket and have a response in just a few minutes.

NatNet is good people.

the Shemp 02-01-2007 11:14 PM

Quote:

Originally Posted by zentz (Post 11838484)
First of all moving 5 servers over to them went easy and quick like never before (this was the 5th time i switched the hosting company).

Their ticket respond is... absolutely AMAZING! It takes only a few minutes (2 at average), sometimes even seconds. They reply right away with a note that they are working on it, so you dont have to wait and wonder if anyone is looking at your issue. It also doesnt matter if its a critical issue or you just wanted to say hello, they will respond right away.

Their monitoring system is awesome. I had a 1 minute downtime because the var got full so i went to open a ticket right away. But huh it was too late, they fixed the problem already.

Their servers and apache are perfectly optimized from the beginning, you dont have to request any optimizations additionaly. I never had my sites load this fast.

All their techs are professionals in their jobs. They will help you with everything you need. They will install any 3d party script you need. They installed 30 ATX scripts for me! And the best part of it is that you dont have to ask them to do it, THEY will offer you their help! In fact one of their techs is setting up a wordpress blog for me while im writing this.

Finaly, i can go to sleep without worring that my sites will be down or even slow when i wake up. NatNet works like a charm!

yup, weve had servers there for years now, always excellent service :)

Rochard 02-01-2007 11:16 PM

My prior experience with National Net was outstanding.

When I worked for Lightspeed Cash I would wake up in the morning and discover there was a problem while I was sleeping and they fixed it. Not only did they fix it, the fixed it and was also aware that their fix would cause another problem and fixed that too - all less than two mintues after it happened.

National Net is top notch. And their parties are "okay" too.

Bods4Mods 02-01-2007 11:16 PM

Always nice to hear good things about people.

J B 02-01-2007 11:17 PM

:thumbsup

We've been with NatNat since 1999 and I never thought about moving our stuff somewhere else :)

Jace 02-01-2007 11:20 PM

natnet is amazing, plain and simple

I have NEVER experienced hosting like it before, it is a nice change

WiredGuy 02-01-2007 11:39 PM

Customer service is superb, they set the bar in the hosting business when it comes to customer service. Absolutely fantastic.
WG

8ball 02-01-2007 11:54 PM

support is almost too fast!

Doctor Dre 02-02-2007 12:10 AM

I've only heard good things about them... if Server Privider didn't offer me such a good price and support, I would use them...

NatNet + Flyinc Croc = The two hosting compagnies I've heard the best feedback about.

MrSmiles25 02-02-2007 12:13 AM

NatNet since 2000 Fuck the rest stick with the best!

SteveLightspeed 02-02-2007 12:19 AM

I agree with all of the above. Natnet rocks!

Steve Lightspeed

SleazyDream 02-02-2007 12:29 AM

you havn't been to an event in this game till you've been to a nanet event :2 cents:

Brujah 02-02-2007 12:31 AM

This echoes my years with NatNet also.

LBBV 02-02-2007 07:08 AM

Wow...thanks for all the wonderful testimonials guys.

I'll be sure that my tech staff sees this thread :thumbsup:

-- Bill


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