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-   -   ccbill 50% daily lost w/o reason? (https://gfy.com/showthread.php?t=701194)

TeenCat 01-30-2007 03:35 PM

ccbill 50% daily lost w/o reason?
 
hi everybody. i do not want o make this thread again, but i do not understand ccbill last days. i made today 4 transactions, you know maybe you nevermind about that small number, but for me its good day, and now, after few hours, 2 transactions are lost. i have transaction numbers and all in email, but nobody send me nothing and they are no more in my admin. i feel as idiots, do you know why? do someone have the same strange things inside admin area? it looks like someone is stealing sales or what. sorry for may be stupid thread, i am newbie and i better ask than shut up and cry. thanks for any reply, i hope everything is only mistake and will be solved asap, tc

TeenCat 01-30-2007 03:45 PM

wtf?

This message is to inform you that a sale has been made and was referred by:
ID: 1430017
Transaction type: Recurring
Date order: Tuesday, January 30th 13:57:36 2007
Product:
Total price: 34.96
Subscription ID:10*****010000***67

nothing on admin panel, no info about reversed payment or anything, just lost... ccbill is no more trusted in mine eyes

SleazyDream 01-30-2007 03:47 PM

Quote:

Originally Posted by TeenCat (Post 11821117)
wtf?

This message is to inform you that a sale has been made and was referred by:
ID: 1430017
Transaction type: Recurring
Date order: Tuesday, January 30th 13:57:36 2007
Product:
Total price: 34.96
Subscription ID:10*****010000***67

nothing on admin panel, no info about reversed payment or anything, just lost... ccbill is no more trusted in mine eyes


idiot :2 cents:

madawgz 01-30-2007 03:49 PM

so you got a recurring sale, how did they steal it from you?

Sosa 01-30-2007 03:49 PM

ccbill can be trusted lol. It has been a slow last couple days with them for me though. It will pick up, always does.

TeenCat 01-30-2007 03:50 PM

SleazyDream thank you born inteligent. anyway, what does this mean? recurring sale? it mean i will not get pay for it? or what? thank you for any help, and once again, sorry but i do not have high school for webmasters

CCBill_Adam 01-30-2007 03:51 PM

TeenCat,

Please contact [email protected] so that we can look into this for you. There aren't any issues that we're aware of at this time.

Adam K
[email protected]
1-800-510-2859

Violetta 01-30-2007 03:51 PM

Quote:

Originally Posted by SleazyDream (Post 11821131)
idiot :2 cents:

sleazy... be nice!

TeenCat 01-30-2007 03:53 PM

Quote:

Originally Posted by CCBill_Adam (Post 11821158)
TeenCat,

Please contact [email protected] so that we can look into this for you. There aren't any issues that we're aware of at this time.

Adam K
[email protected]
1-800-510-2859

thank you, already contacted. and sorry for this thread, but i contacted once and got not so good answer so i wanted to ask other if they had the same issues too. thanks for understanding

After Shock Media 01-30-2007 03:57 PM

Shall I even ask if you have even considered calling CCbill or emailing them and asking them about this?

Reporting errors have happened in the past and they quickly fixed them as well with nobody even asking about it. Hell sometimes they are the first to announce such an issue. Not to mention if they wanted to "shave" some sales, do you really think they would take from someone who did four sales in one day and take two, thus a 50% shave, or do you think they would take two from someone who did one hundred a day and thus be a 2% and go unnoticed. Though they have NO FUCKING REASON to be shaving. They make more than enough money being fully legit.

Now the shocker is someone from CCbill will come in here. Still remain polite despite what you have said and help you with your problems if there are any.

corvette 01-30-2007 04:09 PM

Quote:

Originally Posted by After Shock Media (Post 11821207)
Shall I even ask if you have even considered calling CCbill or emailing them and asking them about this?

Reporting errors have happened in the past and they quickly fixed them as well with nobody even asking about it. Hell sometimes they are the first to announce such an issue. Not to mention if they wanted to "shave" some sales, do you really think they would take from someone who did four sales in one day and take two, thus a 50% shave, or do you think they would take two from someone who did one hundred a day and thus be a 2% and go unnoticed. Though they have NO FUCKING REASON to be shaving. They make more than enough money being fully legit.

Now the shocker is someone from CCbill will come in here. Still remain polite despite what you have said and help you with your problems if there are any.

aftershock, thanks for the kind words, we are flattered

TeenCat 01-30-2007 04:11 PM

thank you i understand well, of course i sent email first but last email was not answered well for me. and as a newbie i thought best way is to ask than keep what i have in my mind only. maybe that was not told in the best way, so sorry to all who can fell bad about mine post. i hope i will get some info from ccbill soon so all will be answered as well. sorry to all, next time i will be again more patient, i really need to learn much here cause one month in bussiness is still giving only more questions

corvette 01-30-2007 04:19 PM

Quote:

Originally Posted by TeenCat (Post 11821316)
thank you i understand well, of course i sent email first but last email was not answered well for me. and as a newbie i thought best way is to ask than keep what i have in my mind only. maybe that was not told in the best way, so sorry to all who can fell bad about mine post. i hope i will get some info from ccbill soon so all will be answered as well. sorry to all, next time i will be again more patient, i really need to learn much here cause one month in bussiness is still giving only more questions

no problem at all, we will get your issue checked out. Thanks for being so tactful :)

TeenCat 01-31-2007 06:29 AM

ok, you say bump, i say wtf? i sent two emails and no reply, and its going to be about one day! its not so good support right? you know, now im doing 4sales per day, but one day i can make much more, so why are you not answering me as small aff? those two lost transactions are still without any answer, so im still waiting. im not a drama queen, but i have brain to know that if i have something and someone tooks me that, he have at least to tell me why, and without mine asking! and thats not happenned from ccbill not only twice to me

TheSenator 01-31-2007 06:35 AM

You have to be making five sales a day for your emails to be answered.

Or you can pay CCBill for support.

CCBill Paul 01-31-2007 07:20 AM

Quote:

Originally Posted by TeenCat (Post 11824851)
ok, you say bump, i say wtf? i sent two emails and no reply, and its going to be about one day! its not so good support right? you know, now im doing 4sales per day, but one day i can make much more, so why are you not answering me as small aff? those two lost transactions are still without any answer, so im still waiting. im not a drama queen, but i have brain to know that if i have something and someone tooks me that, he have at least to tell me why, and without mine asking! and thats not happenned from ccbill not only twice to me

Please send me your email directly.

[email protected]

TeenCat 01-31-2007 08:20 AM

lol @ Senator :thumbsup , and email sent to Paul. ... and sorry for problems, anyway i think issue i describe in email can be interested for other webmasters too, to prevent questions as mine :anon

CCBill Paul 01-31-2007 09:12 AM

Quote:

Originally Posted by TeenCat (Post 11825235)
lol @ Senator :thumbsup , and email sent to Paul. ... and sorry for problems, anyway i think issue i describe in email can be interested for other webmasters too, to prevent questions as mine :anon

I still haven't received your email. Perhaps icq will work better for you 248615940

SmokeyTheBear 01-31-2007 10:48 AM

sheesh gfy is unfriendly at times..

teencat you have a legit beef.

Contacting support is the first step ( you have already done that ). Starting a gfy thread serves 2 purposes . #1 helps others isolate a potential problem #2 may answer your q without having to contact support.

I thought your thread was done properly . an equal amount of frustration and curiosity..

ccbill is good people . I'm not even an afil and i have always gotten good support through ccbill.

but that doesnt mean problems dont happen..

Hopefully when you do hear what the problem is you will come back and let us know.

CCBill Paul 01-31-2007 11:46 AM

Quote:

Originally Posted by TeenCat (Post 11825235)
lol @ Senator :thumbsup , and email sent to Paul. ... and sorry for problems, anyway i think issue i describe in email can be interested for other webmasters too, to prevent questions as mine :anon

TeenCat, I have still not received your email, there could be a problem with them reaching us. Please either hit me up on icq or give me another way to reach you.

grumpy 01-31-2007 12:04 PM

Quote:

Originally Posted by SleazyDream (Post 11821131)
idiot :2 cents:

that can only come from you, idiot :321GFY

TeenCat 01-31-2007 11:45 PM

contacted another person who sent me email from ccbill, still no reply, but from yesterday another 50usd lost. still, every day, still more... but finally, at least i see one refund. but thats still only few percents of all lost transactions. omg, i hope i will get reply one day

TeenCat 01-31-2007 11:52 PM

ok, i received email "that was refunded to buyer and i have to ask owner of affiliate program" ... omg, how i have to know who is the owner of affiliate program when i dont have any info about him? if i will not receive emails for transactions, who will let me know about any transactions? ccbill = no more, if there is another option on site, ccbill will be out. nowhere else are doing idiot from me as here, sorry. i am sick if im going to sleep on 100usd and if i wake up i have 22 and i see only one 12.50 refund

TeenCat 01-31-2007 11:58 PM

i was checking admin right now and i cant laugh more... i got refund, -12.50, for site, which i never sold. i see that i got -12.50 for martinadreams but i never ever sold that site, oho lol, ccbill, not every new aff is stupid, it looks loke you think in that way. ir i totally dont understand what does that mean. i cant believe my eyes cause i never saw something like this

TheSenator 02-01-2007 01:00 AM

This cat can't be real. THis thread is a joke right?

BV 02-01-2007 01:06 AM

Quote:

Originally Posted by TeenCat (Post 11830360)
i was checking admin right now and i cant laugh more... i got refund, -12.50, for site, which i never sold. i see that i got -12.50 for martinadreams but i never ever sold that site, oho lol, ccbill, not every new aff is stupid, it looks loke you think in that way. ir i totally dont understand what does that mean. i cant believe my eyes cause i never saw something like this

maybe one of the sites you are pushing has some cross sells on their join form that you don't know about :2 cents:

TeenCat 02-01-2007 01:18 AM

hey guys, i sent two bug reports, i sent email to support at ccbill, to paul and to angel, but nobody is replying to me. sales are still keeping deleted without any information. i made screenshot yesterday and there are more sales than today, but no refund etc. i am not joking and i am not making this thread to make problems in any way, i just want to know whats going on. thank you for understanding

TeenCat 02-01-2007 01:20 AM

Quote:

Originally Posted by BV (Post 11830628)
maybe one of the sites you are pushing has some cross sells on their join form that you don't know about :2 cents:

this is mine fault, i am sorry for that, i found the martinadream, but it was made before four days so i didnt thought that after four days is refund possible. thats really easy way and much time how to get the stuff from the site for free. anyway this was mine fault and i am sorry for this fake information. all other are only true facts what i can prove by emails and screenshots

BV 02-01-2007 01:36 AM

well i can tell you that i have used ccbill for over 7 years and in that time they have never fucked up once, not for me or any of my affiliates

so far in this thread you have admitted fucking up once and chances are you have fucked up more than that

go bash something else or take this up with your sponsor

TeenCat 02-01-2007 01:41 AM

all why i am solving this here is cause i think this is the one and only place and cause ccbill is not answering mine emails. friend of mine is doing this biz few years and dont have too any problems, but i have. so do i have to keep the problems only to me and feel as idiot who cant ask? sorry, if i will get no reply nothing happenned, maybe one day will someone solve the same so i will get some answers

TeenCat 02-01-2007 02:05 AM

tell me what you want, but this is not normal ...

http://teencats.net/!tempgfytemp/ccbill.jpg

background is yesterday, paste with shadow is today... give me please inteligent reply why and i will have peace in my mind and i will no more make posts as this one :winkwink:

BV 02-01-2007 02:10 AM

Quote:

Originally Posted by TeenCat (Post 11830849)
tell me what you want, but this is not normal ...

http://teencats.net/!tempgfytemp/ccbill.jpg

background is yesterday, paste with shadow is today... give me please inteligent reply why and i will have peace in my mind and i will no more make posts as this one :winkwink:


background looks like the 28th thru the 31st to me

TeenCat 02-01-2007 02:21 AM

yes. it is 28-31 from yesterday, the pasted with shadow is 28-31 from today, i have only 28-31 screenshot from yesterday. anyway the single transaction isnt there today, and similar issue is not first time for me

TeenCat 02-02-2007 06:45 AM

ok, everything solved now, thanks to Luke W. at ccb who gave me understandable answer. newbie TC is little bit clever in this topic, so sorry to all for mine newbies thread, maybe more to come, but i really want to do this biz for 100% so i need informations for the start. sorry once again, long live ccbill!

Theo 02-02-2007 06:52 AM

happy end :)

ccbill support is equally good to small and big merchants,they treat all their clients with respect and the needed attention.

LazyII 02-04-2007 02:06 AM

Quote:

Originally Posted by SleazyDream (Post 11821131)
idiot :2 cents:

It's time to get rid of SleazyDream around here, don't you think?
Jump on and insult a small affiliate like that!!

Barefootsies 02-04-2007 05:33 AM

Quote:

Originally Posted by TeenCat (Post 11821173)
thank you, already contacted. and sorry for this thread, but i contacted once and got not so good answer so i wanted to ask other if they had the same issues too. thanks for understanding



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