Want GoDaddy's Secret Abuse Hotline Number?
 

Worth a read if you keep domains at GoDaddy...

http://www.nodaddy.com/

On January 24, 2007, I (Fyodor) woke up to find that my domain registrar, GoDaddy, had suspended one of my most popular domains (SecLists.Org) because MySpace objected to content posted by some user to a mailing list which SecLists archives. They didn't give me a chance to dispute or resolve the problem -- just a voicemail saying my domain was ?scheduled for suspension?, followed up by a Domain Suspension Notice exactly 52 seconds later. Note that neither of these included a phone number for the abuse department or a reason for the shutdown. It took many hours of phone calls (to general support) and emails (to the abuse department) before they even gave me the reason for the shut down, and fixing the problem took longer still. You can read the full details here. One thing I forgot to mention in that email is the secret phone number to their abuse department: +1 480-624-2505.

Note that SecLists was never hosted by GoDaddy. They were just our registrar, whose job is to maintain a list of the 18 million domains their customers own and the corresponding name servers. They aren't the web content police and shouldn't go suspending domains at MySpace's behest without a court order.

[...]

love how they can afford a superbowl commercial but not a toll free number

www.fuckgodaddy.com

:1orglaugh

hell they dont have any abuse number at all!

Worth a read if I were running a website which is exploitable by users and am registrar with GoDaddy**

Bottom line: Don't do illegal/sketchy shit and you won't have problems from the Internet Gods. :2 cents:

I had a domain suspended when I forgot to update the phone number and someone complained about it.
:(

No bottom line here, what this webmaster did wasn't sketchy, GoDaddy pulled the domain after MySpace complained to them about one file out of 250,000 hosted on the site. No mail to the abuse contact for the webmaster, No DMCA notice as is the norm, just a mail and less than a minute to respond with no abuse number, just e-mail, and anyone that has managed a large Internet presence knows that Abuse e-mails can take days to respond to, leaving the webmaster to hang for hours.

Its in anyones best interests that has presence on the Internet that is income producing and has their domains registered with GoDaddy to find another registry that would at least give you the webmaster more than a minute to respond to a complaint.

If not, you have to ask yourself, what's two days offline worth to your company?