FTP Problems? - Webair fuuuuuckkkkkkk
 

Setup dedicated with Webair a few months back...

login via FTP daily to update dozen or so sites hosted on the server.....

today, can't login... same login credentials

via CP, even reset to a new password.. nada

try CuteFTP.. same thing

refresh/renew IP with my ISP... still nothing

their techs say problems with my ISP... WTF?

I cant call Cox and tell their idiot techs that my access to port 21 on my host's server is blocked...

I'm lost atm.. any suggestions?

first I would find someone I trusted that lived elsewhere to verify that it was an ISP issue . . . .or use a proxy IP

My amigos can barely check their email.. much less FTP into a server :(

219.106.231.34 port 8080 test thru your browser proxy

* it is an open proxy so change the ftp pass after

can you explain a bit further?

There are no DNS problems as the name resolves to a proper IP

I'm about to say the obvious, but did you restart the FTP service?

I uninstalled/reinstalled SmartFTP

installed CuteFTP ... no dice

No, I mean on the server. Try restarting the FTP service on the server. If you have WHM, you can do it from there. Otherwise, use the shell.

that happend to me
i could NOT connect to webair but i could connect to servage
madawg had no problem connecting to my webair account from his house
so might be your computer
im on a diffrent computer and i can upload shit to my webair server no problem

I'll try this, hopefully I can login in via the shell..

Did it work?

I hope he got it going.

nah, I am trying to login with Putty via SSH and the server boots me before I can login :(

I'll try more troubleshooting later, I have to get to bed.. thanks guys

No problem. =)

Perhaps you putted port 23 instead 23.

I was going through port22 with ssh, port 21 with ftp

BTW, don't they have support or something?

read my first post... I called three times, talked to two different techs...

If you want, I can take a look. Don't know how comfortable you feel with that. ICQ is in the sig.

I really have to get to bed... if I don't resolve this tomorrow I still might hit you up.

muchas gracias amigo :thumbsup

No hay problema =)

bump for the morning crew and jebus

I'm still around if you need me.

Like many ppl said, feel free to send your info to me. I will test it. And change your password right after that...If you don't feel comfortable doing so, I understand that as well...

trying to contact you via ICQ.... Feel free to contact me directly and I will help you get this taken care of if you still need assistance. Thanks.

Happens .... could be a firewall issue.
If you have a laptop, go to a Starbuck ( or similar free wi-fi place ).
Login from there.
If you succeed, you know it is YOUR setup, not webair.

I sometimes am asked to go in some clients account to fix stuff, and they give me the wrong password.
My firewalls will block the connecting IP after 5 failures ... then I go out at minus 20 on Starbucks snowy terrace ...

Installing Trillian now, talk at you in a minute :)

Update: I installed a diff. router still get;

called my ISP (Cox) and they told me only port 25 is blocked (email related)...

this is so frustrating.. Ghost Rush logged into my server but I cannot :(

one more update: I can login from my laptop and several other pcs in the house... it's gotta be a prob with this mofo.

thanks to all that helped me

I deleted your files :P j/k

Hope you get things running. If you need anything, I'm back from my errands.

Thanks Rush, everything's good now. Problem was on my work computer, thanks for helping me troubleshoot it. :thumbsup

Glad to hear it!

My FTP is seriously fucked up and it's because of these idiots in puerto rico can't run a decent cable company...I have to babysit every upload/download because the data socket fails to connect...But when i use any other internet connection, it's fine..

It's your ISP...I was told the same port 21 thing when I had issues some months ago.

IP Specific?

It's fixed guys... funny it worked alright after I called Cox... but I still suspect it was my pc as I uninstalled SmartFTP, rebooted, then reinstalled..