Webair where the fuck are you
 

Very important issue, cannot reach anyone live, your live help is not going to be able to help on this, so answer the damn phones or ICQs.


Fucking contact me this is getting ridiculous 239-088-209

well call right now, you'll have someone not pick up

I justed called and they picked up, and the live support is on also

call the number and push 5 for support they pickup i called twice

Ya they usually offer happy endings :)

Well good for you they didnt answer my call, congrats on the great service, my sites are still down

I think there is a website that teaches how

Fuck you all, webair didnt answer phone supports number, so fuck off. Their live support always asks me for my CP password, which is ridiculous that I should have to change that every time I need any support.

How can they help you on ICQ, but not their live help? Both are IM. Seems like you should just have their live window open instead of ranting in a GFY window. :2 cents:

You don't have to change it everytime.

have u even bothered to pickup the phone and call?

wow the things people say, let me guess this is a 9.95 a month virtual acount?

yes I called, yes I went to live support, no live support cant help me, this is a major issue all my sites are down and I need someone higher up to get shit fixed, when my sites are down live support or the little guys let it stay down for hours.

DID YOU CALL THE NUMBER???????? I called again for a 3rd time and they picked it up within 5 seconds of me calling

and i dont think u need to change yr password each time, since im sure they have it anyways, they ask for security to make sure you own it

yeah right, dedicated servers and my sites are down, why dont i like the live support? Its been 15 minutes and some foreign guy is looking into it... right. i need someone higher up that can get shit done and knows the answers, i called, no answer, live support, asked for someone higher up, still waiting to hear whats going on.

Did I call it repeatedly? NO Did I call the number? YES SO SHUT THE FUCK UP. No one answered, do i want to hear that they did answer your call ? NO. I am in live support now for 15 minutes, and waiting on AJ to tell me whats going on. Still no clue i'll paste logs here gladly when its done

WOW you are stupid

call 1-866-932-2471 and push 5 for Tech support and they pickup right away

hahaha thats funny

Wow guys, i've done biz with most of you and one of you are probably the cause of my problems with webair today, we'll see.

Did you finally get in touch with them? I was on the phone and they even give me a happy ending ;)

After 30 minutes on live chat, so far I have no info on my problem and looks like its unfixable , fucking hackers....

I think he is suggesting that he doesn't trust support enough to let them have his password, so he must change it after they help him.

Never really understood that logic.

I have never been asked for my password, and I have never changed it either!

Wow thats one angry customer...
"Fuck fuck fuck..."
The way kids talk these days...

You'd understand if you see the conversations, and some of the unbelievable things that have happened to me at webair in the last 3 months.

webair rocks, make sure you call the 866 number because some fuck bought all the other numbers and made them phone sex lines, I knew it was webair1 I just could not remember the 866 and I learned the hard way, my phone bill will be so high now LOL

Then set a temporary for them. I can just state as the first point of contact for our support issues, it makes it really tough to help when I don't have login info.

#1 you should calm down.. been there done that . gettig nasty isnt going to help you.. try some kindness and understanding..

gfy has alot of smart fellers, i bet if you gave us some hint of the problem you might be able to get your problem solved right here..

It always sucks when support treats your site differently than if their own domain was down. but you know what , sometimes thats just the way it is.. focus on what you need done in priority.. restart server problem persist and support cant help you identify the problem right away you gotta wait for techs.. shit hapens. try to stay calm.. and CALL them ( yes i know you called so did i they are there call again )

llool good old boy alley
where have you been

I just got off live support they are there and on top of things

Hit up Mike if you're unhappy about something he'll make everything good

alright, between my support request at 1am, and my logging on at 11:50am this morning, my sites were deleted. Someone hacked in, or someone at webair did it. No solution, so the solution is a new host, I cant even get help so far with an IP or anything of who did it.

Bump for a very unhappy pissed off webair customer who isn't getting any support or love.:Oh crap

i just called the toll free line and someone answered.....then i hung up

i pranked em.

Someone is at the other end yo.

If you realllllllly are in a issue get in touch with me Ill call Mike on his private line

Give the guy a break will you all? He is obviously having a hard time, he is in a panic, and all he gets is people with their head up webairs ass.

The problem with webair is sometimes people don't know enough to know they have problems. I understand many of you love webair, and that is fine, but webair certainly is not perfect, they have left tickets open for days, closed tickets that have not be resolved etc. So understand webair might be good, but they are certainly "no problem" gods.

See, i love my host, Adult Hosting, i took my sites down while i was working on them and i got a message on ICQ about 5 minutes later asking me if everything was ok cos they noticed the HTTP went down. Now that is service!

Did this ever get resolved? It's been like 11 hours or something and no support from webair for this guy?:Oh crap

I've had similar issues with webair with servers down, and honestly for what you pay you have to expect a little time getting things fixed. I think support and uptime for webair are fair for the price.

You want mission critical hosting be prepared to pay for it ... Nationalnet, Isprime spring to mind.

i think its not down, but his sites are deleted, and he even suspecting the tech support deleted it.