Register Fly Dead ???
 

hello all
i have a problem with registerfly, if someone can help, thanks in advance

on December 16th, all of my sites went down
1256 sites to be exact

after few hours investigating, i discovered my dns has been changed
i thought my RFLY account has been hacked but no

i sent them a message to know what's happenning ?
and during that time, i manually changed dns on hundreds of them
the next day, no answer so i continue changing dns for few hours
same for the following day and so on ....

it took them 13 days to answer me, telling they have a problem with dns server
i lived hell for 2 weeks not knowing what happened :(

so i waited few days and send them a message to know if everything was ok now
they didn't answer that message
i sent another message 2 days after and still no answer
i sent another messages days after and still no answer ....
and so on and so on :(

last week, it has been 30 days my sites are down
i sent A MESSAGE IN CAPS and still no answer .....

i tried their live customer service and there's nobody answering there
i call them in the USA (i live in vietnam) and the system hang up on me

when clicking on the support link, it's written :
"Due to unusually high call volumes, hold times
may be between 30 and 40 minutes during peak hours.
Please use the online chat or the support ticket system if you do not wish to wait."

some other time, i call and wait and wait and wait .....
"we apologize but all our agents are answering other clients...blablabla"

i woke up one morning and had enough of them .....
so i decided to transfer my domains to another registrant
BUT I CAN'T because they also changed my whois

i am not the owner of my domains anymore : they are
i cant not transfer my domains because [email protected]
is the owner so i don't received transfer notifications ............

my lawyer highly suggest me to file a lawsuit against them

do somebody here can recommend me a good lawyer for such a case ?
do somebody have a direct contact with them so i can talk with someone ?
do somebody can tell me opinions about such a situation ?
:)

they don't have a news section
i never received a news about that dns problem
i never received any update about this problem
am i alone living this nightmare ?

does this company still operate ?
are they going out of business soon ?

any comments will be greatly appreciated :)
if you don't want to reply here, contact me at
[email protected]

thanks for your time :thumbsup

holy shit... that's fucking lame. good luck

That is fucked up beyond belief.
I wish I had good advice to give you.

godaddy... namecheap... registerfly
all crappy piece of shit companies
history repeats...

ouch that fucking blows

Hey someone else had the exact same problem I had. I only had about 80 domain left with them, but every one of them had the nameservers changed.

good luck...

I still have some domains with them... ALWAYS trouble when I have to renew them. Never less than 4 trouble tickets. And few or non answers. So, please file a lawsuite against them. They dont deserve to live!

btw why can't you just modify all your domains contact info in bulk?

I think this is like the 3rd thread this week with the exact same problems.

If I'm not mistaken, Loryn started one yesterday similar to this

Me again :(

After 97 minutes waiting on the phoneline, i just been disconnected :(

scene 1, take 2 :helpme

do somebody here can recommend me a good lawyer in USA for such a case ?
do somebody have a direct contact with them so i can talk with someone ?

That's an idea Crockett ... :thumbsup
I'll try that and will let you know

their bulk system has been down for weeks

I had the same problem with the whois being changed and it took close to 13 weeks to get that domain out of RF :(

RegisterFly has gone to shit... used to be my fav registar. Now I'm moving them all away from there.

Yea I started on as well last week..

all I can say, stay away from them ASAP

I just did it on mine..when I first read this topic. I didn't realize the contact info had also been changed until I saw this thread and went and checked mine. Sure enough it was all changed to their support contact info.

So I did a bulk change and just checked it and it worked..

Ooofah... That hurts.

Me again :(

Just did a search on "registerfly" on this board : OUCH !

BULK CHANGE doesn't work Crockett !?!
*saw your post too :(

I see "Bulk Manager" on the right menu
but inside, there's only :

- Bulk Domain List
- Bulk Domain Search Query
- Bulk Domain by group/category

would you like to explain to me how you did this ?
:helpme

it does????
FUCK man....it didn't work for months, nice of them to tell everyone it works again


question, are you sure it worked? last time I tried it gives you a success screen, but I went back days later and nothing had changed

haha, I just checked and I still have items in the bulk queue status from Nov 06

you do it through the main domain interface

Namecheap ?? Why namecheap I never had any problem with them

so your bulk shit went through? mine is still sitting in the bulk manager queue, has been for almost an hour now, same as it was doing the past few months

Yea I updated one of my domain profiles then used that for the bulk changes. Went back and checked one of my domain's contact info and it was updated.

BASTARD!!! hahahahaha

they must hate me or something

That's a shitty story. I had a bad experience with RegisterFly too. I was using their escrow service to get a domain and they just never approved the payment and wouldn't respond to any emails.

yea they are probably going to hate me soon aswell..

My last support ticket I told them they should write a book. "How to ruin your internet business for dummies"

i still cant login into my registerfly account after 4 months of trying to get someone to help me, i guess im going to have to speak to some lawyers

I have never had a problem with them (over 7000 domains), support has always answered quickly etc... And I have never noticed any horror stories on GFY either..

Wow- over 7000 domains!!! Are they all porn related?

registerfly is the worst registrar ever in the history of the world.

Namecheap have been good for me.
 

I just transferred all my domains to namecheap as they have provided the best service over the last few years.

Most of the others suck, especially godaddy.

Lyn

i just have one more "good" domain with them left, and im having trouble getting it out. other registrar says its locked and regfly says its not.