Epassporte No Answer Over 24h
 

Who have some good contact to epassporte,this company blocked my card and dont say nothing,email nothing..I write yesterday email for this time over 10 email and contacted icq but no answer and I need this card.
Maybe everebody at this company fucking or I dont know what fucking shit!!

:mad: :mad: :mad:

Somebody have this problem ??

More or less the same thing has happened to me. My account is suspended and no reply for 48 hours. I assume there is no customer service over the weekend...

contact them using ICQ!

I only have Michael's ICQ and he hasn't been online, at least not in my time zone while I have been awake.

Try to change your PIN and then use your card! :thumbsup

I use already icq!! :winkwink:

I try this but If I put on change pin code show me Your Visa card has been blocked !!

Then contact Michael, he is always helpful! :thumbsup

oki Thanks I write hime message morning but still is offline..

I am online on ICQ now, please contact me with your account name or email me.

all these epassporte problems are starting to scare me....i guess physical checks might no be that bad of an alternative

We have had alot of problems with epassporte on a business level. I have found this guy at epassporte to be very good. He really goes out of his way to fix the problem. If he cant fix your problem he has always found out who can and he follows up to make sure it is done.

Hope this helps

His name is...
Sean Lamba
Sales & Marketing Manager
www.ePassporte.com
[email protected]
Phone: 416.703.7200 x 405
Fax: 416.352.0160

AIM: lamba83
ICQ: 235-396-293
MSN: sean.lamba
Yahoo: lambasean

Good Luck!!!

24 hours ago was a sunday........

Thanks Daisy

You should only contact Sean if you have problems with your business account.
If you have problems with a personal account please contact me.

bump for epass crew....

Thanks now is everething ok..
In USA is holiday and I did know about this..

Thanks Michael :thumbsup

I've still not had a reply from customer services and Michael must have gone offline again...

May I ask a follow up question?

What does it being a holiday in the USA have to do with anything at all?
Epassporte isnt a US company.

Then email me I have been online 8+ hours today.
I am sorry but I can't be online 24/7

I cant believe how rude some people are.

I understand that and am not cross with you. However, on the epassporte site it specifically says:

Email (Existing Account Holders): For security purposes, please login and send your message to the Account Holder Services Department via the Message Center.

I have sent several emails since my account was suspended and I wondered why those emails to support have not been answered.

I'll email you right now. Thanks!

sometimes I wonder if everyone at ePass is just an alter ego of Michael O..

props to him for covering for the rest of the monkeys he works with.

any company would be very fortunate to have him as an asset.

I hope they pay you well, Michael.

Michael O went out of his way to help me with an issue awhile back. I'm sure he will get you sorted out.

Yep, Michael does his level best to help. I hope they look after him...

I see if I can get him 4 u....:)

sorted, sorry!