Phatservers?
 

Anyone have experience with these guys? I called before business hours and received a generic voicemail message. Do they have after hours phone support etc? Support and uptime is extremely important for me. I run two dedicated servers.

Thanks,

Dirty

They have the absolute best email support I have ever encountered. I never actually called them, didn't have to. I'm NOT affiliated with them, I just use and love them. :)


See sig.

When did you call? I just answered a call about 10 minutes ago but no one was on the line...

I'm also available on ICQ right now at 56054895 if you have questions.

Happy New Year to all!

Top notch hosting company ...

Chris and I have trusted them with our business for years and they don't disappoint!

I host with them. Support ROCKS :thumbsup

they're great and do it ALL for us-- and we're pains in the asses.

They have top notch support. :thumbsup

They even look after a guy like me with little to no skills at webmastering.

LOL. That made me laugh. But its true.

Let us worry about whether or not your servers are online and running properly.

i just finished my first month with them, and i must say, im very satisfied, no down time, any problem i had, fixed imediately, email support is fast, sly is very helpfull, so is moose, the funny part is, currently i am only on the 19.95 plan, so im nothing compared to alot of people, but they still treat me the same, which is awesome... i'll be with these guys for a loooooooong time.

I have for years and never worry a bit! Phat Rokks!!!! :thumbsup

Been with them for about 4 years now...I don't do nearly as much business as I used to...most of my stuff is just parked on their servers now not doing anything...but when my liveliehood depended upon them and their service I can't say I trusted anyone more.

they have one of the best support in the biz, their servers are fast, and stay up... would highly recommend them :thumbsup

Been with them 2 years. They are amazing, hands down.

I'd never go anywhere else.

yup my free sites and Silent Bucks have all been hosted with phatservers for 3+ years and I LOVE their support! THey go over the top on what they will do for you when you ask for help :thumbsup

You cannot go wrong with Phatservers.
 

You cannot go wrong with Phatservers. To give you an idea of how good their support is: It is 4:00 in the morning and I needed them to add a domain to my server. I emailed them expecting it to happen latter that day. At 4:05 it was done. The best 24/7 support you can find.

I'll add my 2 cents and agree with the crowd here. I've used Phatservers for years and continue to be impressed by their professionalism and level of service, even for the smallest, "noobiest" questions I have for their support people.

Wow! Thanks for those replies. I've been with the same hosting company for 8 years and it's time to move on. I guess I'll be giving them another call today or tomorrow.

Big :thumbsup for PhatServers!

I never heard any bad things about them ...