CCbill affiliate error: Form Error Invalid account/subaccount number
 

Anyone else getting this problem when someone is trying to sign up o your affiliate programs? Found out this page seems to be down, but CCbill can't fix it until hours from now when programmers come in. Sucks!!

Apparently it's not just us so check your sign up pages!

oh snap

Form Error Invalid account/subaccount number, please contact the webmaster that referred you to this page.

Looks like this problem is be linked to the main subaccount(0000) for the account being deactivated. This will will only affect accounts with account grouping enabled. The problem can be corrected by our programmers when the come in or by just having the main account reactivated by our policy review team.

I have advised the supervisor coming in of the situation so that this will get corrected as soon as possible.

I hope everything is solverd by now!!

Several departments have been made aware of the situation and this problem is currently being worked on. If you find that this has affected your account please contact us at [email protected] and let us know this is a problem you are experiencing. This way we can ensure that all the affect accounts are able to take new affiliate signups again.

mailed - bump

Ok, I'm pretty sure you're talking about a webmaster signing up to an affiliate program, but I just want to be 100% sure... we're not talking about consumer signup forms, right?

Yes that is correct. This is only for webmaster signups to to become an affiliate. This has not affected customer signups or tracking of sales for existing affiliates.

Ann,

Would you happen to remember the program URL which you were receiving the issue on?

Argh !!