Anyone here from Webair? I need help!
 

Site has been up and down since 3:30 PM EST and nobody can give me a straight answer as to what is going on. Please hit me up!

call them directly 1.866.WEBAIR1

http://webair.com/support.htm

Need somebody higher I guess, I got Manoj, he tried but was no help.

They don't do that.

Did you try the live help in your CP? usually works wonders bro

if you get a tech who isnt sure ask them for another tech they will get another one to join the chat

Did you ever get your problem taken care of ?

Their techs are pretty shitty I agree, a reflection on what they pay em I suppose.

Best thing to do is contact one of the bigdogs over there.

Ya, it's nice that they're there I suppose but they never seem to actually have the answer :(

On top of all support that we provide, I guess would be good idea to provide additional support on GFY.

doesn the live support work?

It works great! 24/7 :)

The guy at live support was too busy telling me about my DNS settings and webair doesn't handle that so I was quickly frustrated as my site had been down for 45 minutes at this point.

I think I'm just going through the pains of dealing with a shared server. This is my first site on a shared box and MY LAST. Everytime somebody blinks they're either rebooting it or the SQL server. I just need to get back to my own box so I can support it and then I'll just have to bitch when the router is down. :)

My issues with Webair is the brohmide answers all the time. "Yes your server had problems, we rebooted, it works now." I can't run my business like that. I need to know when the problem started, how long was it down, what was the cause of the problem, has this problem been removed or how soon can I expect it to happen again, etc... Maybe not realistic, and yes, maybe a sideeffect of a shared server. But frustrating none-the-less...

But yes, today, as far as I know, my server is up again.

bump for christ's sake

Same question, did they ever help you? or did they just blow some more smoke around and never really solve the issue?:2 cents: