Epoch reply to email on weekends ?
 

Sent an email out last night - anyone know if they get back to people during weekends? I'm hoping someone's working......

Cheers,
Matt

Epoch Technical Support, How may I help you?

Call them ... there's always somebody available by phone

Yes most likely a guy name Jason (I usually go OMG not him again) will answer you with questions on Saturday mornings, and will try to tell you that you don't know what you are talking about where in fact you'll find he doesn't know what he's talking about and finally he'll get someone else to help you instead just to prove that he didn't lol. The best part I always love when he says a form on epochsystems.com is not theirs meaning I did some sorta VooDoo and generated that form on their very own server :1orglaugh But if he tells you he'll call you right back and he actually calls back that will be the day :winkwink:

Epoch Tech Support is staffed 24/7

email [email protected] or
call (888) 627-3888 if domestic or CA
otherwise (310) 827-5880

Seven - I will speak with Jason, but not everyone
shares your opinion of his performance.

Clay
EPOCH
http://www.epochsystems.com/sales