Have You Used Verotel?
 

If so, please share your thoughts on them.

I use to use them, wasn't impressed.

They use to be Called Verza and they changed
there name for whatever reason.

I think they still owe me money for reffering other
webmaters to them, yet to see one penny from them.

I've used them too, very short period last year.
For some reason, the morons sent out an email for every rebill.
That sure helped retention, hahaha.

Excatly the same problem here, used them for a ver short period than moved to ccbill.

Verotel would'nt be my first choice.

Verotel is garbage. They still owe us a significant amount of old debt as well.

Verotel give you the option of sending out a rebill email or not.

Lot of options, works fine, monthly prices up to $75 (ibill is $50 max?).

I think trials have to be min. 7 days though, if you have any.

ProAdult seems to use them, you should talk to them

and the scrub doesnt even seem to be even remotely as brutal as the other big 3rd party processors.

Well, I had used Verotel for over 2 years before switching just recently to Glo-bill as my primary processor. Not because my experience with Verotel was bad... My payouts were always on time and accurate, I just needed a processor with a more comprehensive affiliate program. (Verotel's affiliate program only allows up to 50% payout to affiliates, no bonuses, etc)
Now, yesterday, I log in to my Verotel stats (almost all of my current rebills are with them)
and I have over $3000 in chargebacks and fees, making my mid-month payout from them VERY VERY short.

WTF?!?!?

For those who have never used Verotel, as a webmaster you get all your transactions emailed to you real-time, including chargeback transactions and credits. I also get a daily data file to import into an Excel spreadsheet.
According to all of these, my chargebacks from 4/1/2002 to the present date are $89.90. So where are they getting these inflated numbers?

My past history with them has been a chargeback ratio of less than 2% --- this is for 2 YEARS+ of being a customer of theirs.

Called them at 5am (because there is no one available during US business hours)

APPARENTLY, the chargebacks are all 900 chargebacks, plus $15 fee on each one.

As I said before, I have used Verotel for over 2 years... and suddenly 80% of my 900 calls for Jan-April charge back?? I don't think so.

What I think happened is they noticed that I no longer use them as my primary processor and decided to recoup their losses from me in a very suspect way.

This is utter B.S.! I have backed Verotel in the past, but no longer... Anyone thinking about using them, listen to me and to the others here that have complaints about their service. It doesn't matter whether you're small fry or a big fish... doesn't matter if your track record has been stellar for years... If they decide you're a target for their shady practices - then you're screwed. And because of their location, they are untouchable.

I just have to eat the loss and go on... but hopefully I can help someone else not make the same mistake.... sigh

Sigh. Thank the gods for sponsor income, AVS income and my growing Glo-bill revenue. I'd be up sh1t creek if I had all my eggs in one basket.