REGISTERFLY.COM registrant > anyone else having BIG TROUBLES ?
 

hi there
i'm getting mad & really despaired

- some of my domain names are soon to expire
- but it's impossible to renew domain names at registerfly.com : they say "you have first to change contact here or there etc.", and well i do so but it never works (last year i already had thos troubles ....)
- i posted like 20 support tickets since one month & always get same auto-response, so on one of my tickets i said "are you dumb or what ? do you read my tickets ? i do what you say and it still does not work"
- then i got a super message "your tickets will disregarded , as we do not accept the use of profanity, no matter the circumstances.". I just said "are you dumb or what ?" and insisted on the fact that i was about to lose all my income. COol.
- yesterday i called them on the phone and could have them (hurray) they said : tommorrow it'll work. Mmmmm ...
- today i go on my panel and try to renew: still does not work, and i see they took 9.99. FOr what ? DOn't know, the quick checkout for purchases does not work too. THen get a mail : the renewal for "domainxxx.com" could not be renewed cause "Purchase price is greater than available balance". My balance is like $40 and purchase prie is 8 or something (and they did take 9.99 for i don't know what, remember ?)
- I insisted on the phone and support tickets to say : "if i lose these names me and my family will be STARVING, this is a real sos, i think it's not THAT hard to renew a domain name"
- I thought of forwarding these domain names to a new account at another registrant, but a friend of mine who has SAME problems tried to do so and it did not work too.
- So here we are : in front of a WALL ; what can i do ?

When you have troubles with a registrar.... 99 times out of 100 it's Your fault.

We're just seeing your story here, if you want real responses, post the email chain so we can see what they're telling you.

as you may see i'm not the only one having troubles with them


http://www.gofuckyourself.com/showth...ht=registerfly


the email chain ???

they never sent a real email, they only posted SAME response to my support tickets on the support tickets panel saying

Dear client,

We apologize for the situation with the renewals. Please edit the
contact info for these domains by switching the contact profile from
"no profile" to "default registerfly". This will rid the 465 error for
these domains. Sorry for the inconvenience and thank you for your
patience.
Best Regards,

as it never works i tell them

here's what i get when i do so
"Error: Unable to submit renewal/transfer request, the messages returned was [465 Invalid data Invalid data for owner country code.Invalid data for billing country code.Invalid data for tech country code.Invalid data for admin country code.]"


and then they say

Dear client,

We apologize for the situation with the renewals. Please edit the
contact info for these domains by switching the contact profile from
"no profile" to "default registerfly". This will rid the 465 error for
these domains. Sorry for the inconvenience and thank you for your
patience.
Best Regards,

found this too
http://www.webhostingjury.com/reviews/RegisterFly

You have to start the renewal process a MONTH in advance with that shitty company!

that's what i did .... first support ticket is from late august as i already had troubles with other domain names in june ...

just had a man from suppor on the phone
he says he's taking care of my domain names and that eveything will be ok later today
hope it will

at last had someone on the phone who really seemed to care
so now i make some prayers and light candles

use namecheap instead bro

I'd be moving my domains to a *real* registrar as quickly as possible after getting them sorted!

Registerfly is the worst registrar around.

If you still have a few days until your domains expire and your email is in the whois: initiate a transfer to another registrar.

if nothing happens before friday i will do so yes

I've heard a lot of people having trouble with them. Definitely try Namecheap.com. 7.99 .com registrations. Code: YAFFASPECIAL

just to let you know it gets even worse : my email forwarding settings has been erased on my pannel, and i cannot (re)put them

search and you shall find... huge problems with that registrar

I have similar experience with them. My domains were about to expire and it was impossible to renew them :( I sent them tons of tickets and then somebody renewed it manually. Thanks God ... I left them and never come back!