Check out this email communication with CCbill
 

Hi,

Could you please confirm that my wire went out (monday?) for affiliate account xxxxx merged with webmaster account xxxxx?

Thanks a lot,

Franck.

---------------

Dear Customer,

CCBill does not own or operate any of the websites for which they bill. Please directs all comments and concerns pertaining specifically to the website in question to the person who designed the website, known as the webmaster. Thank You.

CCBill Support Team



Am i missing something here?

rofl
bot

Auto response correctly.Used by all bigger companies.

that's funny

i hate autoresponders! ive had a couple from ccbill of that nature too, i usually just hit up andy or try and talk to someone to avoid the email hive :O

:1orglaugh

haha... shitty answer

lol just call them on the phone, e-mail is useless with a big company like that. My check went missing in the mail this week, just took a simple phone call to find out if it was sent or not.

Oh man, i can't believe this.

2 weeks ago i found out my account was put on hold because of a non working email on file. So that took 15, yes FIFTEEN emails to solve. So a few days later i got my wire with the outstanding amount.

Now today i didnt recieve my wire and thats the mail you see on top. So i just got my 2nd answer (a real answer this time). The guy tells me my account was on hold but he fixed it now and i will get my wire next week!

What the hell is wrong with these people??

Franck, Most likely your first email was sent to support@ccbill instead of clientsupport@ccbill regardless, it was obviously interpreted incorrectly for this we apologize. Please forward me a copy of the original email so I may investigate the matter.

[email protected]

Wth!
I haven't got a wire from them in more than 6 months and heard nothing
from them. When I hit them up they said they can't send it because of some missing info in my details without telling me what the heck is missing.
So I spent three weeks resending them the fax which they didn't received.
Lastly I had to send them a scan of that shit so I make sure they receive it.
I'll be waiting for my wire to go out next week.

LOL - pissin my sides.

make sure your next mail goes to [email protected] and this matter will be taken care of swiftly ? :thumbsup

Do you have a telephone? Call them on it much faster.

a typical bot response