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seven 06-15-2002 03:10 PM

Hiya Epoch
 
when I talked to your sales she told me the reseller code is put in a cookie permanantly that to me meant 1 year but now your documentation says it's set for 1 (ONE) hour only? Your tech support tells me that couldn't be changed unless the director says so.. YOU GOT TO BE KIDDING ME.. sure it maybe good for me as a paysite owner.. but as a reseller I would NEVER promote any epoch site knowing that they set cookies for just 1 hour. In adult business it's not uncommon for a surfer to come back even few months later to sign-up, as a reseller I would want to get credit for that sale. I hope you guys change that soon or I'll be looking for another processor.

That said, anyone using 2000charge? Good/bad?

Pipecrew 06-15-2002 04:58 PM

Epoch Technical Support, How may I help you?

Brown Bear 06-15-2002 05:00 PM

Shutup, I'm the real epcoh tech support!

seven 06-15-2002 05:24 PM

lol.. you guys are funny. Had a bad day but now you are making me laugh.. the entire day (for the 3rd day) went being on the phone with epoch tech support.. you can tell they got a new system.. it's called eztrack.. not been too easy thou :winkwink:

Midnight 06-15-2002 11:39 PM

I have written several management systems for sites that use epoch, if you need any help please feel free to icq me.

eRock 06-15-2002 11:51 PM

Epoch really pisses me off! Unfortunately, my top sponsor uses them.
:mad:

seven 06-16-2002 04:35 AM

Quote:

Originally posted by Midnight
I have written several management systems for sites that use epoch, if you need any help please feel free to icq me.
They released EzTrack just a couple of days ago.. are you sure you have management scripts for the new system? It's totally different than the old system. It's more like CCBill now where clicks hit another server before redirecting to your site.

Snake Doctor 06-16-2002 10:42 AM

If I'm not mistaken epoch tracks sales via the query string don't they? sponsorsite.com/pt=yourcode/ most of the time.
The upside to this is that you can turn cookies off in your browser, click your link and sign up and the sale will track. (I know because I did it to see)
And with Epoch you can link directly to the CC sign up form and bypass the sponsors tour completely. (A BIG plus IMO)

With the new default IE settings, if you're relying solely on client side cookies to track sales you're losing money.

Midnight 06-16-2002 12:51 PM

You can speak to Clay at Epoch concerning my abilities to work with any of the EPOCH billing system interfaces.

seven 06-16-2002 04:06 PM

Quote:

Originally posted by Lenny2
sponsorsite.com/pt=yourcode/.. And with Epoch you can link directly to the CC sign up form and bypass the sponsors tour completely.

With the new default IE settings, if you're relying solely on client side cookies to track sales you're losing money.

The new codes are:
http://clicktrack.wnu.com/clicktrack...w .domain.com

They are relying solely on client side cookies and that cookie is set for just one hour and my tests show when cookies are disabled or cos of default IE settings system fails to track referrers. But yes, you can still link directly to join form.

Snake Doctor 06-16-2002 06:33 PM

Quote:

Originally posted by seven


The new codes are:
http://clicktrack.wnu.com/clicktrack...w .domain.com

They are relying solely on client side cookies and that cookie is set for just one hour and my tests show when cookies are disabled or cos of default IE settings system fails to track referrers. But yes, you can still link directly to join form.

I didn't know anything about new codes. You can still use the old ones though right?
I mean their new system may track referring URLS and all of that stuff, but that's nowhere near as important as counting each and every join.

Epoch 06-17-2002 04:25 PM

EzTrack is both a cookie based program and also uses another method of proprietary browser tracking for browsers that do not support cookies so we can track all sales. You can still use the same webmaster codes, and you can still continue to process the way you have in the past (tracking your webmasters). We built this new tracking system for webmasters who do not have a tracking program, most all of our large sponsors use their own proprietary system or truecash, clickman etc..
Eztrack is also supported on all interfaces.


Clay
EPOCH
[email protected]
http://www.epochsystems.com/sales

seven 06-17-2002 10:06 PM

EzTrack is supposed to use EzID logic to track referrer code when cookie is disabled alright but it doesn't.. I proved that to your tech. Your tech is supposed to talk to the programmers to figure out why. However, for now I'm passing the codes page to page with a small php coding. Now, you should really consider setting the cookie for one year or something. Setting cookie for one hour is simply a joke.

Truecash, Clickman are big sponsors they can do a lot of things. I don't hear Jettis giving us examples of proprietory softwares of Hustler.. hmm.. you know what I think Jettis itself provides a fine tracking/performance analyzing software to Hustler AND everyone else :winkwink:


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