EPASSPORTE!! Whats This Bullshit?
 

In May I paid for my shopping at a grocery store with my epass card and I was charged twice for the transaction.

Epass told me that the money would come back into my account in around 30 days when it was apparent the second transaction was never gonna be taken by the grocery store.

This has never happened. Now my girlfriend has paid for stuff in two different stores and both times she has been charged twice for each transaction. I don't expect she's gonna get that back either.

You guys need to get this fixed out BIG TIME. If its happened to both of us I'm sure its happened to others as well.

It happened to everybody arround... anybody with a clue about epass goes to the ATM and get the money out before using it ;)

I don't even know why they would wanna allow swipe CC transactions.

That's exactly why I would never use an epass card for any purchases...

Three times actually, once in May and now twice in July. The first time I never paid any attention because it was a measly amount but thats not the point. Second time was in the same grocery store as Ross as its just easier to pay with card (should have realised though with it happening to him) but the third time was an online transaction so there was no choice to go to the atm.

I go to an ATM, withdrawl $2000 and then spend it in cash.

or deposit it directly to your bank account if thats an option...seems as though there are more and more epass issue threads everyday...

Its really annoying how a big company like them can fuck up so many different ways.

wtf, how come I can only withraw 300?

on the other hand, that's more than 2000 bucks here ;)

you need to be elite :winkwink:

i always take cash from the atm with my epass.

i always do the cash thing too

:disgust :disgust :disgust :disgust :disgust :disgust :disgust

Please contact me with your account name and we will look into.

What happens is that the merchant places a pending authorization to ensure there is money on the card. Then when they process the transaction they don't lift the pending charge.

The pending charge will drop in about 30 days and the money will be returned to your account.

Limits can be raised depending on your avaliable balance and the account type you have, please contact me for more information.

LOL...he said May, that is a awful long 30 days...LOL

This is correct ! :thumbsup

When a pending charge is dropped you won't see a post on your statement adding the money to your account.
The original post on your statement is deleted and the money added back to the account since the original debit no longer exists.

it's really ridiculous that it takes so long for pending charges to be removed with epass cards ;\

just use them at the atm!

never use epass for shopping.. i've learned that from reading 20000 posts about double charges and stuff...

funny thing is, I've used a bank debit card 100s of times and never had any issues like these, double charges, having to wait 30 days for charge to drop, etc etc....

I was told this in an e-mail but I think I would have noticed the money go back onto my account. I'm careful to check any new balance where it came from and so on so I know who is paying me on time.

I'll icq you anyway.

Well the bank knows 100% who you are and will have no problems getting the money back if you cheat them.

The reason we have to hold it for 30 days is that, that is the time the merchant have to complete the transaction.

:winkwink: :winkwink: :winkwink: yup same here

30 days for an auth to clear. wow.

thats why i refuse to use epass. i only pay out that way becasue so many affils want it.

the system is flawed in many ways because they have to be so skittish with the rules for fraud reasons. can't blame em really.

Yet another reason to have a decent account history available. How would you know it was added back if you can't go back far enough to see if the original charge was deleted? :2 cents: :)

I won't use epassporte, so I don't know, but how long of an account history is available?

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