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-   -   anyone from phatservers around? (https://gfy.com/showthread.php?t=637850)

fatman1 07-26-2006 06:05 PM

anyone from phatservers around?
 
hit me up.

directadmin = confusing shit, grrr

LiveDose 07-26-2006 06:06 PM

Email their support. They are fast and cool as shit when it comes to support.

MaddCaz 07-26-2006 06:07 PM

haha coming to GFY for support...whatever it takes I suppose

zagi 07-26-2006 06:09 PM

Its obligatory break in procedure, like when you get a new car :) Drive the first 1K miles easy for a smooth ride. Same here, first you learn the ropes with your new host then you're settled in for a smooth ride :)

fatman1 07-26-2006 06:12 PM

i hate emailing people. its such a bitch

Sly 07-26-2006 06:13 PM

I'll hop on AIM for you in a second.

Sly 07-26-2006 06:19 PM

But for future purposes, please do use email. We are very easy to get a hold of and most emails are answered within minutes.

HairToStay 07-26-2006 06:37 PM

I'm new to Phatservers but usually within 10 minutes I have an answer to a support question.

DA, they tell me, is easy once you're used to it.

fatman1 07-26-2006 06:43 PM

confusing as shit! much prefer WHM.

they are all bloated and crappy though - with features i'll never use becuase i'm not a reseller, i just host mulitpul domains. there is a gap in the market there for a control panel!

thanks for hittng me up sly .. i just hate email cos.. imagine if i had to go through all that on email... takes forever...

phatservers are good so far!

Sly 07-26-2006 06:46 PM

Quote:

Originally Posted by fatman1
thanks for hittng me up sly .. i just hate email cos.. imagine if i had to go through all that on email... takes forever...

Well, that whole ordeal took close to 45 minutes. A quick email saying the exact same thing that you told me could have been answered within 10 minutes. :-)

All new software has a learning curve. Once you start working your way up the curve, everything falls in place nicely. If not, Direct Admin has an extensive "help" system and we are always around to answer questions as well.

prodiac 07-26-2006 06:55 PM

I'd have replied to your support ticket faster than Sly could have sent his first reply to your AIM :).

If you ever have any future problems, just email [email protected], it'll open a support ticket and we'll respond to you quickly. DirectAdmin is pretty easy to use, and they have a full site dedicated to explaining all the features of it: http://www.site-helper.com.

If you can't figure it out, we can take care of any tasks you require, for you. Just have to let us know. Myself and our other support are far too busy answering tickets all day to surf GFY all day looking for support threads.

It's what our Support Tickets were made for =).

prodiac 07-26-2006 06:57 PM

Quote:

Originally Posted by fatman1
confusing as shit! much prefer WHM.

they are all bloated and crappy though - with features i'll never use becuase i'm not a reseller, i just host mulitpul domains. there is a gap in the market there for a control panel!

thanks for hittng me up sly .. i just hate email cos.. imagine if i had to go through all that on email... takes forever...

phatservers are good so far!

If you want, I can change your account to a basic user account to remove the reseller features, so you aren't confused by the "Reseller Level" and "User Level" links on the right side. Just send in an email and I'll take care of it right away.

Pete-KT 07-29-2006 05:03 PM

:1orglaugh :1orglaugh

woj 07-29-2006 05:24 PM

:1orglaugh at idiots coming here for support BEFORE emailing the company in question...

fatman1 08-15-2006 08:28 AM

yeah well, i'm used to being ignored and fucked over (webair for example) .. gfy is sometimes the only way to get attention!

asdfqwer 08-19-2006 02:30 PM

Correct DA is easy once you used to it,its doesnt has all Cpanel features but for teh rest of issues there is a support to email

HorseShit 08-19-2006 02:58 PM

directadmin is easy as shit, seriously you should just quit now lol

E$_manager 08-19-2006 04:15 PM

why should i hit you?

E$_manager 08-19-2006 05:11 PM

why should i hit you?:Oh crap

xclusive 08-19-2006 05:21 PM

I like DA and Phatservers always answer my emails asap. Very highly recommended.

Clownbarf 08-19-2006 07:35 PM

Quote:

Originally Posted by fatman1
i hate emailing people. its such a bitch

God forbid you have to actually take the time out to fill out a Trouble Ticket!
:throwup


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