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- - AOL's retention manual (https://gfy.com/showthread.php?t=635146)

Fred Quimby

07-19-2006 01:13 PM

AOL's retention manual

http://consumerist.com/consumer/excl...ull-188310.php

Jamie

07-19-2006 01:14 PM

very interesting, nice find

american pervert

07-19-2006 01:20 PM

I was reading that the other day... these guys are worse than telemarketers

Mr. Romance

07-19-2006 01:22 PM

nice....

Mr. Romance

notabook

07-19-2006 01:38 PM

One of my friends got AOL free for almost four years because of this shit. He never used his account, had zero usage and every time he would call up to cancel aol kept giving him three to six month blocks of free internet usage... lmao. Now there's no wonder why :1orglaugh :1orglaugh :1orglaugh

testpie

07-19-2006 02:54 PM

I like page 58:

Quote:

Originally Posted by AOL Retention Manual

Netscape is AWESOME - Don't down-talk Netscape

media

07-19-2006 03:04 PM

This may have good info in it.. lol...

media

07-19-2006 03:09 PM

I love the netscape chapter.... To sum it up: If they cancel offer em our other company netscape, which is only $9.99 a month instead of the bullshit they pay now

Kimo	07-19-2006 03:37 PM

hahaha wtf, nice one!

butterflybucks

07-19-2006 03:51 PM

I would like to cancel my membership to your services because my Doctor just said I have 3 days to live.

"Sorry to see you go, can I offer you 1 year service for half price"?

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