Dominos fuckheads
 

Made an order 2 1/2 hours ago. Called them right before 11PM and after the recording offered their specials the phone rang. A guy picked up and announced they just closed. I said then I need to cancel an order and make sure my card isn't charged. Without saying a word the guy hung up! I called right back and they picked up then hung up on me. I have a confirmation e-mail that I was successfully charged $29.94:mad: :mad: :mad:

The Dominos corporate office doesn't answer so tomorrow I will be calling them AND the manager of the local store.

I don't even like Dominos, I only called them because Pizza Hut doesn't deliver since Katrina.:(

king arthur supreme from round table is on hit...

they will hook you up when you call and show proof.. just don't go ape shit, and don't be too nice.

Dominos taste so much like plastic pizza... incredible.

dominos is so nasty

Got the e-mail saying I was charged $29.94

Yeah, they are my least favorite but since Katrina they are the only pizza delivery here :(

lol so you got charge but you're still hungry?

Yep. I'm going to bed and will call their manager tomorrow and insist on compensation.:Oh crap

Worst pizza on Earth... I actually prefer several frozen brands over them. Sucks about your card.

wow.. id get a list of who was working that night, and who was answering the phones, and have that guy/girl fired... thats not a cool thing to do to customers you just charged and didn't deliver too... :disgust

bangbangbangBOOM

pizza hut !!!

their thin crust sausage pizza is good.

I thought you guys would like to hear the resolution of this.:upsidedow

I tried to call Dominos the first couple hours they were open yesterday but kept getting a busy signal. It was raining heavily so I waited until it stopped in early afternoon and went to Dominos between running some other errands. There was one girl at the counter, on the phone, and one guy making pizzas. She said something to him and when he replied I'm pretty sure it was the same voice as the one who had hung up on me. When she got off the phone she came to the counter and I requested to see the manager.

A couple minutes later he comes out of the back. Apparently they don't make Dominos uniforms in his size (he was at least 300 lbs), he was wearing a snug black T-shirt that looked like it would disentegrate if he sneezed, no name tag, so I had to take his word that he was the manager. I really wish I had a hidden camera, this guy was so perfect to audition for the part of Fat Albert, not only looks but mannerisms and the way he carried himself:1orglaugh

I explained to him what had happened the night before. He asked me the name of my street then remembered the order. He said my card had not gone through and he had tried to call me. He said he did not know that I had called later and was hung up on twice. He then said that if by chance the charge did show up on my card to call and he'd give me a number to call.:disgust BTW, this is the first time in the 6 years I've had this card that anyone has had a problem.

Now if I had been that manager remotely interested in keeping a customer (even though the order problem was not the store's) I would have told the customer I was sorry their online ordering experience failed and I certainly would have used the word sorry when referring to that employee's behavior. To his credit he did say he appreciated letting him know about the employee (but apparently not enough to say "Thank you").

So, the resolution? Buh-bye, Dominos. I don't care if you can treat customers here any whay you want to because you're the only one that's re-established delivery since Katrina...
Next time I want pizza I will go pick it up at Pizza Hut or I will make it myself, which is what we did last night... huge hunks of dungeness crabmeat with onions, olives, mushrooms and garlic... Dominos who?:upsidedow

I stopped patronizing them quite a while back because of:
http://www.ipsnews.net/news.asp?idnews=29885

fuck dominos

As it turned out, my "hookup" is that my card may or may not be charged for an order not delivered.:disgust

Seriously What did you expect. The service industry down here totally sucked BEFORE the hurricane. now after it, they are hiring any idiots they can get to come work for them. I suspect you would have poor customer service at just about any business right now.

Order Papa Johns, dude. Dominos is nothing but nasty greasy crapola.

lol papa johns! what a name

A franchise is only as good as it's people.

The Domino's dough and sauce recipe's are very good, *IF* they are made right. My local one is excellent. The guy who runs it has been there for 20+ years, so he could put them together in his sleep.

My local papa johns is like chewy cardboard :(
Local pizza hut makes a grease pool surrounded by cheese ugh..

I gave up on ordering anyway though because it's too convenient and I'm working off sound pounds.

dominos sucks - even here in Holland

pizza slut or papa johns (we dont have that but when Im in the US I go there)

The Dominos are all independently owned and that one, while rolling in the orders, is apparently a miracle making it through the day. Yeah, I realize that some businesses are desperately hiring {b]anyone[/b] but you'd think they'd try to at least have a manager that would attempt to keep customers. Any calls to their corporate numbers route you back to your local store, so as far as I'm concerned the issue is over, unless I get charged, and they lost my future business. Just the day before I had company who made an Dominos order just under $50 (which was over $50 after their tip).

I've dealt with many local businesses since the storm and the only other really negative experience I've had was the clowns who did my roof, which basically has to be redone:Oh crap Then again, I rarely do fast food joints.

damn that sucks they screwed ya like that

No delivery here except Dominos.:(

We had a cool independent place just a couple blocks away, but their building is still washed out and looks as if they aren't returning.

Mmmm. Round Table was my all time favorite pizza place but they got rid of all Tucson locations. Nothing has come close to it. :(

I wouldn't touch any of their pizzas

"Take care of your customers and the company will take care of itself"



Some idiots never understand this basic rule.

Almost all businesses changed from a philosophy of "The customer's always right" to "If you don't like it, go fuck yourself, cuz we have your money."

Same here! NONE of us (adult biz) should ever order Dominos for any reason. Because of that story my business/shoots/home have all been Dominos free.

Pizzaville makes my pizza

that sucks..

what a bunch of fucking assholes...

I know this is too far down the thread to make much difference, but despite my experience with my local Dominos store, in their defense I must make note that on their corporate website they make clear the fact that Monaghan hasn't been associated with the company for a number of years nor has any stock in it.

Yea I know a dude that owns 5 domino franchises and the guy does a wicked job... takes care of his shit you know...

Thier chicken aiin't bad... their double crust pizza is the worst thing I ever ate.

Threaten to go to the media if you don't get free pizzas for a year

Threaten to go to the media if you don't get free pizzas for a year

this thread is useless without a Ninja Turtle!

haven't had roundtable in years...at least 12+ best pizza ever

Same here. I was pissed when they closed at El Con Mall. :(

dominos sucks.. panago is where it's at

papa johns screwed me once at work, the person you need to get ahold of is the "district supervisor" call several local dominos locations until one will give you the district guys cell number

what the fuck!! dominos suck!