OrangeFiber.com / 30Gbps Bandwidth Capacity / 99.99% Network SLA / 100% Power SLA
 

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OrangeFiber.com is a provider targetting a member base which requires the best service, uptime, and speed's; and understand the costs associated with this level of service.
As such, OrangeFiber client's receive the best service in the industry incorporating a mesh of technical support, infrastructure, and personal attention. The shear size of our operation allows us to provide the best fit in service quality and economical pricing.


Please view our current promotional offerings here:

http://www.orangefiber.com/promotion/


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Advantages of hosting with OrangeFiber:


Our Technical Support:
- We maintain a 24 hour, 7 day a week staffed datacenter and support team. No matter the time of the day, you can reach us on one of many mediums made available.
We offer chat support on: ICQ, AIM, MSN, and our Livechat function. This is good for quick questions or issues.
Support is also available via our monitored ticket system, we prefer this for medium to major issues as it allows for accountability and better organization.
Our technical support department is also reachable via our toll-free phone number.
Our staff is compromised of multiple Tier 3 system administrators and hardware technicians, which we make available to clients under our management plans that range from one-time requests to full round the clock monthly contracted packages.

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Our Servers:
- We believe that one of the key attributes to a stable, reliable, and low downtime server is in the quality of the hardware used. Every new server order is provisioned with a top quality, rackmounted server.
You will not find us using tower servers, with cheap no-name parts.

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Our Datacenter:
- Orange Fiber does not resell, or "colocate" in another company's datacenter. We privately own and operate our datacenters. Our datacenters are outfitted with multiple HVAC units ranging from 10 to 20 tons and maintain an average ambient temperate of 75 degree's, this allows for optimum hardware life and operating conditions. Your server's are also located on one of multiple Toshiba UPS battery backup systems; which condition, regulate and provide backup power should our main electrical feed's experience an outage. Our power feed's are on the same subsystem as the Hospital district in downtown Houston, and we are categorized as a "Critical Customer"; meaning we are to have the highest level of service.

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Our Network:
- OrangeFiber prides itself on providing a stable and reliable network, which offers fast load speeds for all websites, and downloaded files.
We currently maintain a total network capacity of 30,000Megabits / 30Gbps of bandwidth; congestion is not an issue with your server hosted at Orange Fiber.
Our infrastructure is 100% guaranteed to be full CISCO routing and switching gear; every switch is uplinked to our core by atleast a full 1000Megabits of bandwidth.
Our massive size and bandwidth usage gives us the extreme privilege to host near 3% of the worlds entire internet content! Your server will be among some of the largest sites in the world, who trust OrangeFiber to provide them with the service they demand.

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Our Promises:
- Orange Fiber offers a 99.99% Network Uptime SLA (Service Level Agreement)
- Orange Fiber offers a 100% Power Uptime SLA (Service Level Agreement)
- Orange Fiber offers a 100% Cisco Network Guarantee
- Orange Fiber guarantees a 24/7 staffed datacenter
- Orange Fiber offers Guarantee's and SLA's tailored to individual clients as an addon feature.

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System Management:
We offer a variety of addon management options for your server. Below you will find a list of the available options and their descriptions/costs.
*Servers with control panels are limited to service monitoring, no system management.



- Basic Management:
Cost: Included complimentary
This package includes initial install of the following software:
- Apache
- MySQL
- PHP
- FTP
It also includes 24/7 monitoring of your PING and HTTP services. Should one of those services go down, we will be notified and we will automatically attempt to reboot your server, or restart the service.

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- Entry-Level Management:
Cost: $25 a month
This package includes the installation of the following software before being delivered to you:
- Apache
- MySQL
- PHP
- FTP
Your server will also be fully updated, and locked down. It also includes 24/7 monitoring of your PING and HTTP services. Should one of those services go down, we will be notified and we will automatically attempt to reboot your server, or restart the service.
This also includes:
- Addition of Domains to your server via Apache / DNS.
- Addition of DNS records to your server
- Addition of Sub-domains
- Addition/editing of FTP accounts
- Installing and configuring an e-mail service

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- Top-Level Management:
Cost: $59 a month
This is a "hands-off" package, the only thing you will be responsible for is uploading your webpages, and maintaining your site.
This package includes the installation of the following software before being delivered to you:
- Apache
- MySQL
- PHP
- FTP
Your server will also be fully updated, and locked down. It also includes 24/7 monitoring of your PING and HTTP services. Should one of those services go down, we will be notified and we will automatically attempt to reboot your server, or restart the service.
This also includes:
- Addition of Domains to your server via Apache / DNS.
- Addition of DNS records to your server
- Addition of Sub-domains
- Addition/editing of FTP accounts
- Installing and configuring an e-mail service
This package also includes:
- Full system administration
- Installation/configuration of scripts
- Automatic Kernel and Software upgrades


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http://www.orangefiber.com/promotion/

e: [email protected]

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