looking for matt revsharehosting emergency contact... anyone?
 

lost the info I had for him, hate using gfy for this but I got no other options :(

I have his personal cell if you want me to give him a call real quick

let me state, it MUST be a true emergency though, I am not going to call him just so you can get an account set up or something

my hosting been down for 3 hours now.. not sure how bad that may be :(

calling now

just called, rang 4 times and went to voicemail, left him a message for ya though

now I really forgive for bringing this on gfy, first time ever in the 2 years I been with revshare that my hosting is down and matt is not around.

thanks...

don't sweat it man, everyone knows matt runs a tight ship and a totally solid service....shit happens though that we can't control sometimes

just talked to matt, there was some maintenance that was being done to an upstream provider....it should be back on now, or momentarily

Thanks Jace for your help.

Our main upstream provider had to perform emergency maintenance. I got notice right before it happened, so I didn't have time to post anything to our customers and I am sorry about that.

The impact on most customers was only 10 minutes, however we are looking into what could have caused a longer issue for you, Fucksakes.

As always, we totally appreciate the confidence and loyalty of our customers and are committed to providing the best service and network in the hosting industry.

Matt

One more thing to mention, I have to think our excellent crew of system administrators who worked hard to coordinate and monitor this situaiton with our upstream provider.

Props especially to Roger, CW and Mack. Thanks guys!

In closing, I want to paraphrase my mentor, Tony who once said: the best customer is one who has seen you perform during adversity, because he can judge for himself what you can really do and appreciate your service all the more. No one likes downtime, but every host has it occasionally and we all strive to learn from it and hope it makes us stronger.

Matt