NEED HELP been ripped off and want to get my money back or revenge
 

Ok this is going to be a little long but I am so pissed I cant think str8 right now I went to registerfly.com to transfer all my domain names They sent me all the emails but two imqueer.com and va2k.net so I re ordered them at 9.00 a piece well the 3rd time I still didnt get the emails I contacted them they said my money is non refundable which Is Ok if I was the one that screwed up. But they never sent me the emails for them two domains


-------------------------

here is a little of the conversation
FLYsupport: Welcome to Registerfly.com's chat service, there is a live person responding to your service inquiries. Please wait a moment while we route you to the next available service person, depending on the volume this can take several minutes.
FLYsupport: Hello. How may I assist you?

you: great I have tried twice and both times you all take my money and I still cant get my two domain names transfered

FLYsupport: Sir, status is telling me that you did not responded to the verification e-mails.\

you: I nor did my partner recieve any EMAILS from you all
you: if I did or she did we would not be here asking questions :(

you: I cant keep paying for this and not get it done
you: and i not mad or pissy with you so please dont think im upset with you sir :)
FLYsupport: I can understand that sir.
FLYsupport: Dont call me sir, please.

you: eh? Sorry

you: GOD I have to pay another 17.98 wtf
you: is there anything you can do so I dont have to pay this for the 3rd tiem?
FLYsupport: Sir, I am sorry, the payment is non-refundable. Neither you can use that payment in registering or transfering to another domain.
you: so no refund and NOW I have to contact ICANN

you: this really blows to have to pay 3 times and you all didnt send a email to us on these 2 but all other domains we transfered went through
FLYsupport: We apologize for the inconvinience.

FLYsupport: May be you have deleted the e-mail with bulk mails.
FLYsupport: By mistake.
you: never I get over 1200 emails aday and go through each one by one
you: we have no filters or anything to stop the mails
FLYsupport: I can understand that.

FLYsupport: I really dont have any idea now, as I checked the status and its saying that you did not responded to the verification e-mail.
you: that makes alot of sence I pay for something and not go through with it so I would have to pay again
you: do you have a copy of the transfer email
FLYsupport: Sir, I do not have anything, as I am an executive.

There was more but ya get the point!
God what Am I to do? I know for a fact I nor did my partner recive any emails from them aout these two domains.

Am I N the wrong?

:feels-hot

Whether you were wrong or not I have no idea, but you handled the situation like shit. Before you go talking to a customer rep you need to chill out and think the situation over. Don't get pissy at them because it isn't their fault. It's their job to help you, which they will gladly do, but not if you're pissy. If you expect anyone to jump out and really help you out, you need to talk to them the way you want to be talked to.

If you ever get pissy like that with me, most likely because of a computer error, I'll punch your fuckin' lights out.

Pay $18 and move them to GoDaddy.com, they look after customers. Plus you get another yeah with them. Better than dealing with that other companies bs.

:(
I thought I was nice with him at first

Thanks going now

Well, not really, but you get the point.

Being non-refundable is for a service that you received and aren't eligible for a refund. If you did not receive the service for which you paid, then it isn't a non-refundable issue. They can't just take your money and not provide the service, then say, "Sorry, it's non-refundable."
If they have no way of verifying that you paid, nor a way to set things up, then I'd sure not want to deal with them. Sounds way too automated to me.

:1orglaugh YES SIR I do I hate getting pissed and try to resolve something like this What I want said in my head doesnt come out when I type right :( I tell ya one day when I make enough money I will hire a lawyer/accountant and who ever else to help LOL

Well I did the only thing I know to do right at this point I reported them we will see what they will do now.
<shrugs>
Thank you for your report. We're sorry that you have experienced trouble with your domain registration. We have sent your problem report to ICANN, which will forward it to your registrar. We hope you will be able to resolve the matter to your satisfaction.
ICANN will review your problem report and use it in establishing long-term registrar policy.

Sly Rj - so if someone is rude to u over the internet - u will thump them? good logic.

come on then big boy.

You again? :1orglaugh

your quickness is astounding. :1orglaugh

As is yours, it's great to see that you're actually good at something. :thumbsup

haha

ill smack the piss out of bothya

:helpme <hides> :helpme

Always remember that revenge is a dish best eaten cold.

So true KK and Va has one of the best sets of folks to help him deal out that dish. :winkwink:

If the situation is as you say then you are in the right. Charge it back, you'll get your money. That company sounds like a bunch of arrogant fuckers... Call your bank or CC company.

Served! :)

Well thank you all so much :) Im not good at revenge lol and when I said revenge I meant it as in posting it here and other boards :/ ole well thank you for helping me keep inline and I SWEAR what I said is 100% true with this comanpy :(

Complain to [email protected]

Tell them one of their affiliates is not providing the service you paid for, and they are telling you that its non-refundable.

RegisterFly is an Enom affliate.

WHy dont you call them up on phone? They should be having a phone number. They cannot charge you $9 for just sending an email.

THANKS Brujah

holy crap you gotta love customer service!

hey Tom

I got ripped off by Registerfly too.

Check my thread:

http://gofuckyourself.com/showthread...threadid=61603


If you wanna talk about them, etc, feel free to hit me up on 11611813

This really blows chunks I knew There was a reason I was so pissed I wish I saw that thread earlier. I will post to all the damn message boards :feels-hot :mad: :ak47:

lots of assholes are hurting this week I think

sounds like you should contact the ftc.

Don't forget to post them here blacklist.com.:thumbsup