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-   -   Etelegate problem (https://gfy.com/showthread.php?t=613051)

DatingGold 05-23-2006 03:45 AM

Etelegate problem
 
So they are billing customers, but want me to fill out an application for an account to get funds.

I don't want an account.. what should I do just cancel the members?

Thanks to whoever knows

DatingGold 05-23-2006 01:01 PM

I just got an email that a customer wants a refund. very interesting that they are billing them since I haven't gotten any payout.

Besides who gave Ibill the authorization to move my rebills? I know I didn't.

oldnewbie 05-23-2006 04:13 PM

Are you actually able to log in and see your statistics at all?

I can't see anything in the stats when I log in... Not one rebill going through, nothing. If rebills are being charged, but aren't showing in the stats, I'd like to know.

John69 05-23-2006 06:59 PM

They rebilled the shit out my members and sent me shit so far.

DatingGold 05-23-2006 07:00 PM

Quote:

Originally Posted by oldnewbie
Are you actually able to log in and see your statistics at all?

I can't see anything in the stats when I log in... Not one rebill going through, nothing. If rebills are being charged, but aren't showing in the stats, I'd like to know.

yeah I can see actual transactions..

~Ray 05-23-2006 07:02 PM

if you have the info, email your members after you cancel them and tell them that etelegate is illegally trying to charge their credit card and to complain to their bank or etelegate might keep trying to bill them.

that will create a huge headache for ETG

cindyc 05-23-2006 07:03 PM

how stupid

johnnyhey 05-23-2006 07:04 PM

i have motherfuckers calling my house asking if this is etelegate, they have my # as the customer service #. it all fucking sucks.


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