Anyone here ever use ServerPronto?
 

good, bad, no idea?

thanks

.

For a bit of a background, I worked at a few different data centers and a few different hosts as administrator/tech/developer. I build kind of like a friendly relationship with clients during my tenure so even after I leave the company or if they leave the company, they always contact me back and ask if I can help them with a problem or manage their servers.

Now, visiting their site brought back the horror stories. I took care of a few issues for a client of my few years back. All I remember is that their support is VERY minimal and they charge for anything extra that they do. Take a look at their order page, you have a limit on the number of reboots you can request every month and every reboot thereafter is $29. The cheapest server you're allowed two support instances per month and every ticket thereafter is $15.

I'm sorry, I've been in the dedicated server business for half a decade now and can't say you'll be fine with them unless you have someone on the inside helping you out when your server acts up.

appreciate hearing that you had some clients that had some bad experiences there...

as for 'needing' a lot of support I generally don't fall into that category...I've had this one old colo box for 6+ years that's in need of replacement and I'm just looking around at some cheap dedicated options to move it's contents over to...in that 6 years I think I've needed to call that host maybe a dozen times tops...

thanks for the background though, I like to stear clear of any potential horror stories

:thumbsup