Open Source Ticket Support System - recommendations?
 

Anyone some that are good, or that are included with stuff like fantastico etc?

Thx! :thumbsup

otrs

1beer

OTRS isn't bad... take a little to get used to... but it is pretty cool!

cool, thx guys

uhuh true true but it works perfectly, send a blank email to support AT dutchteencash DOT com :)

Request Tracker is pretty much the de facto standard in open source circles in Silicon Valley.

I can't post URLs yet, but it can be found here:

www bestpractical com/rt

Check out Request Tracker. Can be a pain to install, but works quite well.

What BigBen said. :winkwink:

There used to be a free one "perl desk" or some shit. You had to pay $75 to remove thier link at the bottom of the pages if you wanted, otherwise I think it was free to be modified.