epassporte questions
 

I lost my physical card on the 17th of last month they charged me $35 for a replacement card.
I live In Australia I would have thought the card would turn up after 3 weeks.
I keep writing suport about where this card could be but I never get a response.
I went right through there website so I was writing to the corect department.
Whilst I can still transfer money across the net I sometimes need to transfer money via a credit card to traffic sources.
Any help would be greatly apreciated

Eventually the new card will arive.

Can you not use your electronic number for transactions?

No I tried to authenticate my bank card.
I rang the bank and asked them how much was deducted as the token amount.
They had no Idea and it dont show up on my online statment.
I think when i recieved my initial card it was within 10 days.

Hi andrewst,

Please feel free to contact me on email or icq so that I can help you find out when your new card was sent.


Isabel

Thanks all for your help
In todays email it says card was sent on 27-4-2006
Should be here sometime soon.
Cheers

That was some fast customer support there.

Well im a week older and still no card.
Must be coming by boat

Well im a week older and still no card.
Must be coming by boat

Give it about six months to a year. It will turn up.

Processing Princess to the rescue :)

andrewst
Sometimes things get lost in the mail.
Please contact me with your account name and I will check when the card were sent and see if we need to send you a new card.

kyser alway has the answers

Epass support really not fast.

Hiya I sent an email to you Keyser Soze
Thank you for any help
Cheers

I haven't receive it can you please resend it?
michael.olsen ´at´ epassporte . com

Thanks

Now that's support for ya :)