Cologroup - Working on the Problem
 

I am not the only one effected by this, so is Phat Servers and a few other companies. You can reach me at 858-456-7378 to discuss what is going on. It is not a problem with our company, it is with the company that provides the upstream services.

Does that happen to be Cogentco ??
Is this all related?? http://www.gofuckyourself.com/showth...threadid=59932

Jason didn´t I read on your website that you have backup connectivity with other providers....? I recall level3 for example?
It said full redundant network....

DynaMite

Another good question??:1orglaugh

"it is with the company that provides the upstream services."

what does that tell you

it's not cogentco, it's not level 3's problem, it's...the data center having a problem :)

I would say it is. It is your company that don't have any connectivity now.
Just my :2 cents:

Jason! Fire up that level3 !!

You said you had them as back up!

LOL

everything is back online now :)

bash do you even read?

it is the data center who supplies the pipe who was having troubles, not the uplink(s)...

the facility may have rats - big giant hairy ones ... and those little bastards can really do a number on optical lines.

yup my servers with cologroup are working fine too, and my in-house tech says it was upline as well...

one luv, cologroup =P

KILL THE RATS!!! KILL THE RATS!!!

It is all fixed. :) I am going to go figure out what the hell went wrong.

"one luv"

kman, are you trying to be "down" aka "cool" ? :)

when I was with AT&T we used to get calls for shit being down alot in the summer only to go out and find that the fuckin' squirrels had chewed through the shit. Amazing to me still that they find something about a data line to be flavorful.

FREEZE GOPHER !!!

:BangBang:

what a fucking nightmare! :BangBang:

http://www.hotlinkpro.com/nightmare.png

:mad:

hehehe... my all time favorite flick..... :thumbsup

"you know what I just saw??!!! A GOPHER!!! DO YOU KNOW WHAT GOPHERS CAN DO TO A GOLF COURSE??!!"

Are you a customer of ours?

Also your MRTG is configured wrong.. the blue should be outgoing and green incoming traffic.

I have nightmares everynight.

Actually no he has it right.. you just don't think about it in that way..


When it says in, its traffic into the switch from your server.. Out is traffic out of the switch to your server..


besides wouldn't you rather see the bandwidth you actually charge for as the bolder green. Instead of a thin blue line.

Yes, I read that too - and I know from logic that that is not possible because they would have to pay for the same amount of bandwidth used of CogentCo line as Level3 line, and they wouldn't be able to afford that.

That is why when I first looked at them and saw that, I thought against using them.

Would just like to add that dishonesty is bad.

Cheers,
Matt

Jamie is correct, that mrtg is configured wrong.

This is how you look at the stats....out from the server is in to the router.....and vice versa....just a matter of interpretation...

But switching the colours in mrtg.conf is as easy as 1, 2, 3
I personally like green.....green is go....green is money....
green is good!!!

DynaMite

some providers, usually ones in chapter 11 (like williams) will let you buy a burstable gig line, but only pay for 100-200Mb. so you can get your cogent gig for 30K, and a williams 'gig' for 10K (100Mb that bursts if you need it). I've seen that deal at 200 Paul in SF at least.

why do you guys keep whineing over cologroup

he is the one scoreing 100mbps / 200mbps clients weekly

LOL

how many of you push 800mbps+

:)

it really sucks when you guys all have to bash each other to get somewhere? you should just all play nice and be friends, there is enough business for everyone.

This has nothing to do with bashing - if they claim redundancy, and they aren't redundant, then that's a big lie. That is why people would host with them. Do you think lying about something which may cost your business thousands of dollars a day, is an okay thing to do ?

Cheers,
Matt

the point of the graph is to show how it suddenly dropped off of the internet. not to discuss mrtg configuration. ;)

said it before, say is again: fucking nightmare! :mad:

but its cool... shit can happen to anyone. :D

Nyus

from what i understand level3 is their backup if COGENT goes down for lets say an hour or something

However, their data center was having problems, which carries cogent and level3, but it wasn't the network carriers who were having the problems it was the data center itself, this is why level3 didn't kick in i am sure

and why would jason need to lie and say they have level3 as backup? to get a few clients? come on he's in this for the long term

nysus, do you own a host?

Okay, but they obviously don't have redundancy - and whatever the problem was.. well.. I don't know. so I won't comment

Cheers,
Matt

Hi There is redundancy available. The datacentre was having
problems so nothing worked including the backup of cologroup.

I was not bashing....I was questioning...I got an answer....I´m
satisfied with it....

DynaMite :thumbsup

As far as I can tell it isn't a Cogent related incident. Our Cogent line has been up without any outages for months.

I've also checked Rackshacks MRTG and they didn't see any outages with their Cogent line.

cologroup is great for the price.... theres reasons why they are cheaper than the rest, you dont put PAYSITES on it per se, you put FREE SITES and sites where it is allowable to go down for an hour once a month.... TGP Galleries, movie galleries, etc...

If you cant stand an hour a month of downtime, if THAT, then go pay 600-1000$ a month for some BW that wont go down for tht hour ever month =)

you do the math

kman is right

listen to a god! :)

Guess what - Cologroup is lying on their website then. What do you say about that? I'm not trying to bash anyone, I am bringing up factual points about the company.

It is considered false advertising if you advertise something that you don't provide - eg: redundancy.

Cheers,
Matt

nysus

how do you figure they are lieing?

what gives you that impression

Its not a lie, it is what we pay for. We pay for Cogent with Level3 Backup. We have not had any network problems this year and things have been solid. This screw up was on the part of our network provider that manages the BGP.

We used to manage our own BGP, but it was better to outsource it. Part of what we do to keep the costs down. So if you have been on our network this year, you'd know that we have been solid. This was an event out of my control.

Downtime sucks, I agree. If we where always down, we'd have no customers. I did what I could this morning, answered my 100 ICQ windows, made phone calls, bitched, complained, and watched it get fixed. I am glad it is up and I'll continue to look at this issue as to why we did not stay online.

That's not the meaning of redundancy, they should state what they mean on their website.

If a site is down for 1 hour, it can cost a business thousands of dollars, whether you say it could or not.

Cologroup is hosted at Carinet, correct? There were no problems at Carinet as far as I heard, so therefore it was Cogent connection on your end, or what was it otherwise? And the redundancy still didn't kick in, eh?


It's a beneficial thing to have redundancy, and with people's main concern that CogentCo won't last and goes down, they may not want to put their businesses on it, because they will lose money, even in 1 hour of downtime. So being redundant would eliminate, therefore being unfair competition for other hosts who can not offer redundancy (because they do not have it).

"to get few clients" - You're contradicting yourself, you in a previous reply said: "he is the one scoreing 100mbps / 200mbps clients weekly"

That obviously is what he has to gain, and the "few" clients he gains, are large, if even "few".

Of course he's here for the long term, most businesses like to be, that's how they make money and stay alive. But false advertising is bottom line unfair to the customers (whether they are paying less than other places or not), and unfair to competition.

I provide hosting to people I know, and have plans to expand soon.

Cheers,
Matt

It gives a false sense of reliability. Why doesn't Cologroup's network provider have some form of backup systems/lines? You'd think they would if provide all this.

Cheers,
Matt

well,

as a customer of jason, why do i not feel worried?

thats what it comes down to. i can *clearly* read on his website what they offer.

and i know that level3 is their backup if cogent goes down.

you know whats funny, i have a box with him i haven't touched in 2 or 3 months, its been up 24/7 No-Downtime (except for when we upgraded some parts) and the only time it was down was like today for an hour.

do you know how extremely well that is? for the price he gives? i have NEVER paid so cheap and gotten so much and quality EVER.

And we have been through ALOT of hosts sometimes paying upwards of $800 - $900 mbps

OK Nysus, so you have never seen a screw up with people using BGP? I've seena whole Global Center Facility go down for 6 hours, hwo would you explain that when they had full redundacy? I saw the whole Abovenet facility go offline less than 2 weeks ago for almost half of the day.

Carinet stayed up because they had their main site on different BGP connection using different routers. They have 7 providers in the facility and they used them to stay up. They can spend more money per mbps because they dont push as much traffic and hit a different market. BTW, we are their biggest customer and represent more than 50% of their traffic.

And one more thing, the graphs from IDInternet are not our graphs. I do not think he was hosted with us.

quite frankly,

i couldn't care less which way you wana beat the bush...

what it comes down to is we have a box with jason, it has been up 24/7 for the past few months, and went down today for an hour or so, Only today, there has never been any other network problems.

for the price, the support, and the extremely smooth operation of the server, i am more then happy with ColoGroup

as a friend and customer of jason, he runs one great host and really is "there" for his customers, unlike alot of other hosts.

down down down

nysus

the lamest thing a person could do is bash a company because they are pissed off they lost a big client to this company...

sound familiar? :)

so throw down the gloves, and stop getting your panties in a twist

why the hell would you do that, pure stupidity

damn

jump on bashing cologroup because you lost a customer to them???

With regards to them having downtime, give em a break! Shit happens. Perhaps the problem he had earlier today was with his switch or something, obviously if that has problems nothing is on the net. No host is perfect and no host can control all of the environmental variables.Being one myself.. that's my opinion.

I hate to say it but I think I'm with Nysus on the issue of Cologroup not being redundant... This is all hypothetical and I'm not making accusations, Jason seems to be a really nice guy. However, if he's not redundant for ALL of the bandwidth he's regularly selling then his site is misleading and that should be corrected.

I own my own hosting company and knowing the economics of being redundant there's no way he's redundant for the amount of Cogent bandwidth he sells. So, for example, let's say ColoGroup averages 100 mbit of average sustained bandwidth that costs them $3000/month (that is, for the most part, the price to plug in). Level 3 sells 10mbit for $2500 so you do the math. I believe he's in a carrier neutral facility with multiple providers but that does NOT mean he's plugged into anyone but Cogent.

So, yes it is an issue of truth in advertising. Either it's redundant or it isn't. It sounds to me like Cologroup is buying from someone else that is buying from Cogent inside the facility. That doesn't sound ideal. And, if his 'upstream' isn't Cogent, but a reseller of cogent, is it even fair to advertise that you are redundant with Level 3 if you're still getting that bandwidth from the same upstream on the same mbit or gbit upstream connection? Lots to think about!

I'm just curious how you're able to provide everything advertised (hardware, redundancy) for the rates you're charging. Good hardware, network equipment, and redundancy is expensive. Also, so is using UPS's for all of the servers you have. It's not enough to be in a facility that's on a UPS.

Curious to learn more from Jason!

Brad

Nysus you try to make money over the back of others....that´s VERY VERY WRONG!! Thanks for showing it to me....I will NEVER
get into business with people like that.

I have been managing routers and I know BGP protocol....
When a router fucks up and loses it´s BGP entries and AS numbers it can take forever to reload those....

Jason has handled the situation well....I´m a customer and ´
I´m pleased with his service...So FUCK OFF spaming your hosting
somewhere else.....trying to get customers out of a situating
like this is in my book a BIG NO, NO!!!

Jason ROCK ON!

DynaMite

:321GFY

three cheers and a beer for jason :Hollering :Hollering :Hollering :drinkup

seriously though, at least the dude gives a shit about his clients.

We do have to give Jason credit for taking care of his clients! Shit, look at all the bitching about Candidhosting... you don't see anyone on here from there do ya? lol

Brad

hehe,can you imagine red ad good in mrtg? Blooddddddd