Myvirtualcard - any experiences ?
 

Hi Guys ;

Does any of you have any experience with Myvirtualcard.com
I'm asking this because getting an account was so easy. Normally you would have to fill in 30 pages + contracts, this time no paper, no signatures at all.

Their program looks good however. :helpme

Isn't that ibill?

Dont know if IBill is behind it, couldnt find it anywhere on their site

No that would be segpay

Hi man
no its not
I am using them for longer then 1 year as primary CCprocessor
they are good people

All I can say is do a search here before you start using them, you may find some interesting threads.

MVC are excellent, been using them alot and I like their service.

Any of you doing business with them.. Are their payouts on time and how is the chargeback ratio ?

true is that I have lowest CHB ratio ever with them.Payouts are always in time - never missed 1 in the last 1 and half year or so

Ive had no problems at all. All my transactions go well and I get all my checks on time. The rate is a little high but its very convenient.

No problems at all. They are good people, send checks every week.

They scrub too hard and deny valid cards and their customer service is lacking. I would only recommend them as a backup processor and offer one of the better providers as your primary.

that was my plan :winkwink:

My thoughts exactly....a little too easy. I am about to go with Nats and increasing my processors. Have CCbill and Paycom usual number of pages and questions. Myvirtualcard so simple its a worry. Going to use them but down low as a backup.

Good people

Nothing wrong with MVC. I actually find more transactions go through than CCBill.

Can't complain...been using them for 6 months on two sites.
Well worth a try I'd say.

The worst customer support in the industry. They screwed up a refund on my account (they refunded the WRONG member and then when I complianed (over several months) they finally cancelled my account and refuse to release my money fot 7 months.

IMHO, they are the worst processor since iBill.

they don't exist anymore under the name MyVirtualCard... they are now "Paymonde" i believe..

Changing the name likely will not improve their bad service.

I just heard that for the first time - is that true?

yeah... it's working fine!

All I know is those guys know how to party!

yes... this on the heels of their quick switch from their previous acquiring bank to one based w/in the philippines. w/ what happened to Payzip recently that move made me extremely nervous..

If I want someone to party with I will keep them in mind. If you want a company with good customer suport and the ability to handle the simpliest of tasks stay away from the "party" people... and MVC.