Chargebacks.... Hell on Streamray
 

:upsidedow Hi

Im a stabile earner there, im trying to understand why without notice to webmasters, staff of streamray claims to be working on this huge nightmare thats going on about chargebacks. I see my stats on monday, can book my holidays, i see my stats now, i can better cancel the rest of my relations with all that hase to do with spending your earned money.

:helpme :helpme STREAMRAY , i dont like to go UP and DOWN like to be a JOJO in matter of days with thousands of dollars spend. I spended hard cash for the traffic i send you guys, and seeing my money is now DOWN THE DRAIN harder then i even saw in all the years we are working togeter on traffic and sales.

The affiliates i bring in, started complain since 2 weeks ago, by seeing -$XX.XX ammounts. How much faith you give them with these numbers ?
According the stats they owe you money now, and thats not the fortune way of succes for both parties.

Streamray, let us hear what you are doing with the stats, give us updates about the suddely cleaned out days. ( with no ammounts in the chargeback tab ) so, this is SUPER WEIRD.

If you are Streamray fan, you might wanna log in.

Oke, since today, according stats, its 4 cleaned out days....
According my avardge ....
( listed below this example )

2/24/2006 2327 763 0 $0.00 19 n/a $117.22 $-23.44
2/25/2006 2161 721 0 $0.00 17 n/a $97.78 $-19.56
2/26/2006 1955 691 0 $0.00 22 n/a $ 0.00 $ 0.00
2/27/2006 2213 803 0 $0.00 14 n/a $39.41 $-7.88


Avardge

2/13/2006 2192 791 29 $333.74 24 20.0% $ 0.00 $66.75
2/14/2006 2123 777 32 $313.80 12 20.0% $ 0.00 $62.76
2/15/2006 2169 844 31 $359.90 20 16.7% $58.86 $60.21
2/16/2006 2232 835 27 $565.39 14 19.8% $ 4.50 $112.18
2/17/2006 1725 768 20 $204.66 21 20.0% $ 0.00 $40.93

I really wonder what you want hear from lars?
should he not forward cbs to affiliates?
what do you wanna get from this thread?

We are working on the fix for this right now. The data was not lost just needs to be reloaded for those days.

You might wanna have a close look at it I think.. it's not only that data

should be fixed now

Yes in correcting the Chargeback issues we inadvertantly doubled everyones sales for several days, we are sorry for the confusion, most people should see a bump in sales due to credits from being double dinged on chargebacks, we are sorry for the errors, but we now believe the numbers to be true and correct.