What Does It Take To Get Ccbill Supp[ort?!!??
 

CCBILL!

i have emailed you AT LEAST 15 times!!


How many times do i need to send you the account transfer paper work for ---- > www.clubjk.com !!! PA account 924037...



start checking emails because this is fucking bullshit. You guys have LOST my ID fax twice!!!! So i PDFed it and emailed it over 5 times.... never heard a queef after that.


the "document processor" guy must have pull his nutsack over his face or something because you cannot just go and LOSE someone's personal info like this.






gfy guys, is this shit common or what? Ive never had a problem with ccbill... but this is really the first time ive needed to get something done.




CCBill ANDY, i am emailing you directly now and CC CCbill's general support... you are the only guy who has remotely helped me and i Really appreciate it.

they will help, email Andy and i am sure he will.

. done.

if you need my help, icq me, if andy is taking care of this, then you will be taken care of

45471840

zigx,

Thank you for brining this to my attention. I will look into this situation right away. Please feel free to contact me directly via either phone; 888-906-0666 x 174 or ICQ. I assure you that our support staff treats every issue with the highest priority.

Thank you,

What a stupid retard. Do you own a home phone? Call them first before bad mouthing them. If I were ccbill I would can your ass. CBILL support is better than any other support out there, in ANY industry.

Lloyd, your professionalism is outstanding, I wouldnt take that shit.

a call wont change my personal information being lost. With a ss# and drivers license you can do a lot.

Corvette/Lloyd,

Thank you for the response... I emailed your support about an hour and andy was on the email too. He helped me int he past so i will give it some time before i pester you guys individually.


thanks for the prompt response

Should have picked up the phone. I've had CCBill problems before, but a phone call solved them.

Exactly my experience.

Everyone has issues. Not everyone resolves them within the span of one phone-call... in my experience, ccbill has every time.

zigx,

I have been trying to research the document issue you have described here and I fear that there may be a problem preventing the emails you are sending from getting to us. I also attempted to use the phone number you have listed on your account but it appears that the information is either out dated or incorrect.

Unfortunately Andy is out of the office today and I would really like to help you expidite this request. Please give me a call at my direct extension; 888-906-0666 x 174 or hit me up on ICQ so that I can assist you further.

will do next time.

yeah i think thats bc its the old owner's info... ill contact you Righ tnow.

Contact [email protected] they are a great company with great support..must be some confusion..

Mr. Romance

So chances are CCBill responded to fifteen of your emails and you didn't get them.

Man, can't people just pick up the phone?

CC bill support is the best in the industry. Same goes for carveCreek (altough that speaks for itself). :thumbsup

Just wanna chime in here as well... I've used CCBill as a processor for nearly 8 years. I can not think of one time that their support hasn't come through for me.

I'm confident that whatever your issue is, they'll get it fixed asap.

- PornAddict

you guys are right... since i contacted lloyd... nothing but goodness.

Maybe just a one time thing...

anyways it makes me happy to see 100% good comments, thanks for the input.