You wont answer ICQ so, Design Erotica, im calling you out
 

You need to finish the job you have started, I waited 3 weeks now to recieve a fully working TGP and you only did the job 50% even though I paid 100% upfront.

I was also promised free banners because of the long wait but I am yet to recieve any of them.

Contact me on ICQ ASAP so we can resolve this matter.

did your heart skip a beat when you hit submit?

use www.printadult.com bro

ICQ has been acting up a lot lately... I've had a lot of clients not receive my messages, especially those using either Trillian or Miranda, or any other 3rd party ICQ clients. You might wanna try e-mail.

So they can get the graphics off other sites and pass them as theirs? :Graucho

yep icq sucks

Well, its been weeks.

To the top

thats sucks man good luck getting your stuff

Sucks. GL!

Still nothing from DE, to the top.

100% upfront? What were you thinking?

It wasnt that much and he did some of the work but now he's gone.

To the top

still nothing?

bump for the unfinished business :disgust

100% upfront...?? go and sit in the corner.

to be fair, there have been alot of reported problems with ICQ the past 2 weeks, most people needed to apply a patch to recieve and send messages properly.

This being said, I hope everyhting works out for you!

True, however I applied the patch and all is well.

We dont require payment until the work is done, personally any design company asking for 100% up front seems a bit risky.

100% up front .... your own fault if you get ripped off.

50% up front .... fair for both partys.

34% up front, 33% at 50 percent compleation and 33% once you get the keys to your product is the best solution I have found.

Word of advice, get a phone number when you are dealing business and good luck with your project.

Well, it wasnt really a big lump of cash, and the guy seemed ok I believe more ppl have made business with them here.

Ok Kandah, this isn't the first time we've talked about this. But you don't seem to understand what I am saying.

You paid For a custom template for your site, a traffic trading script, and a tgp script.

Each of these things are uploaded to your server. I have installed the very same scripts on over 40 domain names and yours is the only one that doesn't work.

I told you I would put in a support ticket to the creator of the script, so that together, he and I may try and troubleshoot your problem. You have refused numerous times to give us the login information to your server, so we are unable to do any troubleshooting, other than looking at your front end and trying to make educated guesses.

With all do respect, you got what you paid for. We are a design company, not a technical support team for your server. I suggest you contact the technical support team for your server, and have them take a look at it. Without detailed information for your server, we can not try and troubleshoot the problem.

We have been having some problems with our ICQ, and have been conducting most correspondence with clients via email and yahoo messenger. You haven't made one attempt to contact me via email, nor have you sent us a message via email. If you go to our site, we also have an 800 number where you can contact us directly.

I understand your concern, but as I stated earlier, without detailed information about your server, we are limited to the amount of troubleshooting we can do.

"Calling us out" on a public forum without making any attempt to try and rectify the problem with us directly is very unprofessional in my opnion, but if it's what you felt you needed to do.

I'm sure anyone on this board can agree with me that if a publicly known & available script that works on thousands of servers without a problem doesn't work on one server, it's more likely that the server is the one causing the problem, rather than the company that created the design for it.

If you wish to contact me via email, my email is [email protected].

I am working directly with the creator of the FuckyMonkey TGP script installed on your server, so if you wish for us to try and troubleshoot the problem, we will need your server information (I am being redundant, I know, but this is like the 5th time I have told you this, and I need to make it very clear)

5th time you asked me for the login info? DUDE, if you would have just asked once I would have given it to you however you havent. And you have been unable to reach for quite some time now. Get your act together.

Sounds like their act IS together. If you own http://www.chilimedia.com/ then I'd say you need to get YOUR act together. But thanks for starting this thread. I need to get some design work done and I found who I am going to deal with. :thumbsup

yawn....

They ran into a problem and they made little effort to fix it. They did not ask me for my info 5 times as he stated. Just trying to save face..

Id say they got bigger clients now and couldnt care less.

Didn't ask for it once?

sell-and-buy-forum/569819-turnkey-tgp-site-24-hours-49-00-a-2.html

Reply #69.

Did you email them or call them at any time? Yes or no.

We've also sent you many emails at [email protected] reguarding this matter, and have yet to recieve a reply other than "Hit me up on ICQ".

designerotica, may I make a suggestion? Drop the instant messengers. They are at the root of most customer service problems. I ran a script site that catered to adult webmasters for quite a while. I had countless problems with idiotic, impatient asshole customers due to instant messengers and the customers inability to remember how do use any other method of contact. I switched to http://www.phplivesupport.com and http://www.perldesk.com. That pretty much solved my problems with guys like this.

Never got a single mail, weird. And thanks for posting my email in its pure form on a huge messageboard :thumbsup

However we talked now and im sure this will be fixed.

Guys like this? Dude you have no idea what you are talking about.

You started a thread about their lack of response yet the only method you used to contact them was an instant messenger that everyone knows is glitchy as hell. I know exactly what I am talking about.

Not really, I used this forum, emails, IM and I even opened the window and shouted.

I ask 100% upfront too, my clients don't have any problem with it :thumbsup

Please don't get into a "my balls are bigger" arguement about this. It's just some missunderstandings, and Kandah and I are talking right now to fix all of this.

Save the drama for your momma :)

But thanks for the info. We are looking into getting a helpdesk script installed on our site, to eliminate any future missunderstandings.

For any others, we offer complete customer support via our toll free number at 800-854-5806. Our business hours are Mon-Fri 8am to 5pm, and Sat-sun 11am to 4pm MST.

If you'd like to get a custom support ticket system, contact me.. ICQ/email in sig.

We dont normally ask 100% upfront, but it was a special we were running on GFY for $49.00 TGP sites. We thought asking $49 upfront wasn't to much to ask, but you never know....

This was over $49.00?

Well, $68.95 to be exact. He ordered a custom template along with it.

But nonetheless, I can understand where Kandah is coming from, it has been some days since we have talked. He was worried.

We have talked today, and everything will be taken care of.

Kandah, you seem to have gone offline on YIM. So as far as the banners go, email me the sites you want them for. I can't make a banner without a site to make it for ;)

We offered the banners free because we got delayed making the TGP sites do to a power failure in El Paso (damn wind storms) to satisfy our customers, we offered freee banners ads to anyone ordering the TGP sites that didn't recieve it within 24 hours.

We are a fairly new company, and are trying to make a good reputation among the adult industry. Feeling that we are fighting an uphill battle, we are trying to do everything possible to satisfy our customers, even to the extent of biting the bullet. We actually have not recieved one penny of the $49 TGP special we ran, because PayPal locked our account saying "we violated the TOS" and has chosen to keep our money.

Does anyone have any advice as to how we can claim the money that PayPal has chosen to hold indefinately?

So, heres an update.

The issue is STILL NOT RESOLVED. I just talked to the script creator and he said Design erotica didnt configure correctly. Design erotica, for fucks sake stop sending me from place to place to have this fixed like you have in the past week. Obviously (according to script creator) it was your fault that it didnt work and now I have waited for 2 fucking months or so to get a fully functional TGP up and running.

Im pissed.

Basically the script creator explained to me what needed to be changed in the template code, its a ton of work. So design erotica, why didnt you just ask the creator what was wrong and correct it instead of accusing me of not handing out this and that and sending me to talk to the creator?

It was your own fault and I took the hit for it, thanks for nothing.

Also, im yet to see a single compensation banner.

:1orglaugh

ohhh the Drama !!!!

It's not our fault. We just handle the design and installation of it. If you look at the terms of service on our website, we specifically state that we only provide LIMITED tech support.

We work closely with the creators of the scripts we use/install and often send clients to them for tech support. We did nothing out of the norm of our terms.

Also your site is working fine, and had been for some time.

bring Jerry Springer here.
also some popcorn :1orglaugh

drama! can i get the psd if i ordered tgp? so i could tweak it anytime? :) wheres the thread about this promo?

weird your pricelist is in pdf. that sucks!