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Best PC tech support?
Ok folks........ I am going to be buying a new pc in a couple of months and I want to know what YOUR opinions are?
The last 3 I have purchased are both Sony VAIOs, and while I love them........... I had a slight problem with my big one a month or two ago and have STILL yet to be able to get thru to their tech support about this......... 17 attempts and 8 days and I am still waiting to get something from them. I gave up after 8 days and said to hell with it. While there has been only ONE problem in the 3, it sucks I can't reach them, and this is still under warranty. Ok... I had a Gateway. Two of them in fact, mine was a piece of shit, but my husband's is still going strong after 3 years..... now is dealing with the harsh reality of my kids. While I am not a huge fan of their computers, they had the BEST, bar none, tech support of any I have dealt with. So what I am looking for is an awesome computer where I can also get some awesome support to go with it. I need YOUR opinions..... please be honest with me. LOL |
I can also vouch for Gateway...even though some of them couldnt read a 12 year old christmas plays teleprompter. They have stuck by and helped me when i didnt know what the hell was goin on...kudos to the cow folks
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I bought my PIII from a Chinaman at some company called Computrend or something.... I didnt get fuck all for tech support, he was a complete dick after the sale and when shit went wrong, he was even more of a jackass... Fortunately he drove a little rice rocket convertable and I had a dozen eggs :)
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i would have to say compaq has the best tech support of all the pc makers i've dealt with. i've even got tech support after my warranty expired without having to pay.
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I've had this Dell for right at a year. I couldn't tell you about their customer support since I've never needed it, although they have a pretty extensive online support area.
My wife has a an el cheapo Emachine which is about two years old and never had a problem with it either. Before that I had an old Compaq P120 with 48mgs of ram and that bastard was a workhorse! RD |
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