Official ServerProvider.Com announcement.
 

Hello to everyone,

We were having some packet loss issues this morning due to our Soup1 card on the cisco 6500 card. We have purchased a Soup card giving us stable 10Gbps capacity which should get rid of any packet loss we were facing the past 2 days.


Switch to the new card did cause approximately 2 hours downtime.

This event caused downtime to approximately 20% of our customer base.
We are now up and faster than ever.


If anyone has any questions, feel free to contact me on ICQ 311848143 or call 18883124113.


We thank you for your patience.

Glad to see everything is back up and running... Great to see that things are even better then before!

All back up and running great here.

Downtime sucks, but I guess it's un-avoidable sometimes... at least you got in a hardware upgrade at the same time as fixing the packet loss! :)

Nice to see my pages loading so quick. Thanks for calling to give me a heads-up before you did this maintenance Sami. Keep up the good work; I know it's been a long, long week :)

Maybe sending an email to your customers would be a better idea.. Not everyone reads this board.

Did you ever consider that putting Soup in your core switches might be a bad idea?

A better question is ... Why is your core switch based on a Supervisor1A, which was initially sold by Cisco in October of 1999. Networks that care about their customer's uptime tend to avoid buying antique, obsolete $25 supervisor blades off of ebay, and actually look at buying something that was released in the last 5 years...

For those who aren't familiar: http://cgi.ebay.com/Cisco-WS-X6K-SUP...QQcmdZViewItem

That's right - if you have a netgear that you spent $25 for at home, you could own the same router blade, which was the most critical part of their network, for the same price!

http://www.serverprovider.com/about_us_network.html
Looking at your network map - Pretty impressive that you have MSFC's (which is a Cisco daughtercard for 6500 supervisor blades) on your Foundry Bigiron's and Cisco 3524XL's (layer 2 switches that don't support daughtercards).

Another question - if you have this "redundant" network with "dual" 6509's, why did your entire network need to go down, since you claim to run HSRP (cisco's hot standby ready protocol).

I smell some BS...

Frank White - Nice to see someone else on here knows their Cisco shit. :-)
In regards to Sami's post, he made a mistake.... What actually transpired was
he REPLACED the SUP1A blades in his 6509 with SUP720's Dual for redunancy.
Sami is not a Cisco engineer and because we are both going though the same
Verio bullshit, our engineer was the one he used to do the upgrade. Forgive
his mistake and cut the kid some slack, he is just going through the same BS
that many others are, including many other reputable hosts. SplitInfinity was hit
with the same crap as him, so we fully understand the amount of stress he is going
through. At least he is doing the right thing. I am sure if this happened to you,
you would appreciate some understanding as well.

My .02.

Love, peace and fuck Verio.

I host at serverprovider because of Sami and I could not be happier!

Very fucking cool and impressive to see two hosts working together and backing each other up like this... It tells me ALOT about both companies! If I was not already onboard with SP and very happy (even after the downtime) I would check into Splitinfinity...

http://www.splitinfinity.com/about/network.php
http://www.serverprovider.com/about_us_network.html

What are the chances two unrelated companies would have the same bullshit network map?

Shit wish i would have known someone need new sup blades, i had 2 sup2's with msfc2 for sale a week ago. These were surplus blades from our 6500's, i still have a sup1a with msfc2 daughter card upgrade availible if any hosts are still using the older blades. And contray to everyone belief, a sup1a with the pfc and msfc upgrades will peform just fine for most hosting companies that are just getting hand offs from their providers routers.

http://www.beckett.com/images/itemim...1/41693581.JPG




:thumbsup

I think you meant SUP not SOUP.

I still can not login to my cpanel, and 5 ICQs and 1 email went unanswered...

It's because Server Provider is a reseller for Split :)