SubmitPasses is a FRAUD!
 

I figure id post this before the client does, this I'll get a chance to explain myself. Im goin out for pizza..Have fun with it, dont be to hard on us :Oh crap


December 04, 2005

SP: Thank you for your payment, your info was sent over to *****. Please make sure your Email Spam filter accepts mail from his site.


December 06

Client: I didnt receive anything yet...


December 07

SP: I emailed ****** and still got no answer. Can't even reach him on icq. But don't worry, we will adjust your time when we have that situation fixed.


December 12

Client: 8 days since I paid...to *****. whats up? where is my pass?


December 12

SP: Sorry, still got no answer from ****. I sent many emails already, got a few users who are having trouble submitting or getting their passes. I found out he had a computer crash, don't know if that could be part of the problems. I will let you know as soon as I can.


December 15

Client: well, its getting not funny,,, 15 days since I paid. Should I post a topic on GFY abt submitpasses...?

December 16

SP: The problem is not SubmitPasses, we contacted *** about that situation many times. He never answered to the emails I sent him. You're not the only user still waiting for his pass. I can give you a full refund if you wish. I'm really sorry about all that


December 27

Client: Refund the money.I am posting topic on GFY about fraud of submitpasses

------------------

Ok...I'll be the first to admit that this pass was a nightmare to set up. Karine should have refunded this client last week. What happened? I guess you factor in the holidays and things get all fucked up. I just contacted the site owner and the pass was indeed set up last week and the client was emailed.

Today I got an email from the client threatening to take this to GFY and calling us frauders. As many of you know, I don't take threats very lightly. What happened was totally our fault and Karine was apologetic on several occasions and even offered to refund him, nothing more we could do. No reason for him to make shitty ass threats.

Ray

:glugglug

Costumer support is never boring.

Stupid people man...

i guess all the money you sent us was fake too??? :( :winkwink:


j/k - will you be in Vegas??? :pimp

You beat him to it with your side of the story at least.

i see

5678

What kind of pizza did you get?

Does he need me to punch you out for him? :))

Things sometimes happen - you kept contact with him and didn't dodge his questions? For me, that's good enough - it's the ones that 'disappear' or that spent the money before they did anything that I can't digest. If you credited him - I'm sure it eased his frustration.

My experience with submitpasses has been great
we had one issue with a site not specifying certain terms and we had already built a shitload of galleries for them that became useless, but the folks at submitpasses handled it professionally and offered a refund or passes to other sites and all worked out fine.
While some of the passes have been worth the fees and some haven't been worth half the fees, submitpasses have always gone above and beyond and been extremely professional (even when I got grumpy about that particular site's terms ;-))

Ray, you guys have nothing to worry about.

So is it Karin or Karine?

Now that's interesting, a pre-emptive post about drama! It seems to have worked too :)
WG

whats karine's email btw? gotto email about some of my passes that are expiring.

It's not everyday you see a reverse drama thread.

Thats stupid he just blacklisted himself from a shit load of tgp/mgp LOL

What site is the one, that takes headaches?

I've had no problems with submitpasses. You guys are stand up!!

People mess up all the time and make mistakes. You offered a refund and admitted it was your error. No worries.

problems like this should be solved behind boards.

For wondering where his money was? It clearly wasn't his fault. Though he could have afforded to have a little more patience with the situation.

Up have a giant THUMBS UP from us. You have always provided GREAT SUPPORT and answered all questions when we wondered about issues.

funny how everyone always threatens to go tell GFY.

hahahahahaha

"mommy, billy took my cookie."

ROFL

Ray and his staff = :thumbsup

I'm gonna take my ball home, you cant play no more

Hahahahahaha :1orglaugh

funny or not quite a few people got their cookies back just because they posted here

For calling a legit company a fraud company :2 cents:

LOL

Yea man, I will. See you there?

Ray

Thank you for all the kind words everyone! We did everything we could and this guy was not very nice.

Ray

You guys are a bunch of mother fucking scammers.

Love,
DH

LOOOOOOL :1orglaugh :pimp

Nice damage control....

I really like working with you guys and got about 5 different accounts, one thing that has been hard is to cancel accounts. I have one that I have tried to cancel a few times and they never ever get back to me at all.

Any suggestions,

G

Sometimes you have to, to get someones attention..

i.e. after fantasy content giving me the run around numerous times, thread on the 5th... and the package shows it was sent on the 5th :1orglaugh even though he "sent" it a long time ago.... yah right...

also check out the splitinfinity thread recently :winkwink:

how abour submitpasses refunds the guys money, and you go chase down the tgp's you represent? Now that's a novel idea if I do say so myself :)

SubmitScammers.com

I assume you are referring to MVC? Hit up [email protected] , he will take care of you.

thx,
Ray

That actually would make a nice site for putting up people you blacklist on there, lol.

WG

We offerd to refund him as we do with any clients who have trouble and the money WAS refunded . Please re-read my first post.

Ray

Goodluck.. I hope your post serves you best Ray.. :)

for sure :thumbsup

well shit happens, he got his refund and Im almost sure this wasnt bout a 2k deal so...

looks like the drama is over...

i dont use submit pass, but submit to submitpass sites, so i cant really rate their customer service.

thx for sharing

What was the subject of your emails ?

"Want a bigger penis"
"You just won the lottery"
"Mom and dads with animals"


hehehehehehe

Trixxx, va planter le customer, t'es capable hehehehehehe

shit happens!