Originally Posted by bdjuf
Here is my horrible experience with splitinfinity, and how they still owe me 8000$US
PLEASE READ THIS THREAD, AS IT IS NOT FAKE DRAMA IN ANY WAY, AND EVERYBODY DESERVES TO KNOW THE TRUTH ABOUT CHRIS JESTER AND SPLITINFINITY.COM
Over 4 months ago (on August 1st, 2005), Chris Jester made a deal with my partner and I to sell us 20 dedicated servers for 400$ each, and pay bandwidth every month after that (so we save money in the long run). Okay, so we work out a deal, we paypal him a part, and wire him the rest (because we have to send him 8000$US). He promissed for the servers to be up within 72 hours.
okay, 2 and a half weeks pass, and the techs are only able to get 4 of the 20 servers up... and the techs tell us say that the servers will be comming up gradually after that. Fine... we do not touch the 4 servers, except for installing necessary updates, and simply wait for the other servers to come online (since we are only paying for bandwidth anyways, right?)
3-4 days after the initial 4 servers come online, they are shut down by splitinfinity, and apparently they get in some hardcore shit because of "what we were doing on the servers". Now how can that be if we did not do anything on the server besides install the proper windows updates? Apparently they get this 5000$ fine because of us. And we simply do not understand what is going on.
After many days, even weeks of "trying to work it out", Chris Jester agrees to give us a full refund. Perfect, right? WRONG. This was 4 months ago, and we still have NOT recieved a SINGLE penny from this guy. And just wait until you hear the excuses that were told to us.
My partner and I called this guy maybe... 80 times since the wire was promissed to us. Most of the time, chris was "in a meeting" and promissed to call us right back, which he did maybe once or twice out of the 80 times that we called him.
At some point, in all this, he tells us that he cannot refund us the entire amount because of the 5000$ fine that they got. My partner and I, desperate to get as much as the money as possible, agree to only recieve 5500$ (8000$ - half of the 5000$ fine), as long as he PROVIDES US PROOF OF THIS FINE, which he has NEVER done. And this was ALWAYS a condition of recieving only 5500$ instead of 8000$
Here are some of the many excuses that he gave us for not sending out the money:
- The wire was sent out, but the funds reappeared in splitinfinitys account for some reason
- The only person capable of sending out the wire, Monique, is in the hospital right now and could not send it until she got back 3 days later (which is true that she was in the hospital, but read along)
- That he sent out the request for the wire to be sent out, but accounting still has not taken care of it for some reason
- Chris was in LA for webmaster access, and said that only he can send out the wire when he gets back to the office (I thought only Monique can send it out?)
- Other constant excuses how he is too busy today to send out the wire, how he is in a meeting or a conference and cannot speak to me, or that nobody is in the office, or that he is out of town, or that the information was not given to him properly
Chris had even offered to sell us MORE boxes for a cheap price in order to put this "behind us", and we had agreed to as soon as the wire was sent out into our account (we need to get this money somehow, right?)
I once called and spoke to Monique once she got out of the hospital, (patched directly into her), and she said that she has no idea of any refund of 8000$ or 5500$ being issued or being ready to be issued, and that everything goes through her and she is aware of any transfers of funds dealing with Splitinfinity.com.
5-6 or so weeks ago, we simply could not take it anymore, we call him and tell him that either he sends us the wire within 2 weeks (by Friday the 2nd), or we will take measures that we do not want to take. Such as hire a collection agency, consult with a lawyer, and make this post on GFY. We gave him an ULTIMATUM, and he kept saying how we were threatening him with this ultimatum.
We call him on the deadline, he says he is busy of course, so we just ask "was the wire sent out yes or no?" and he says, "no". Perfect, we imediately thank him and hang up, and for some reason he calls us right back asking me AGAIN for the 5th TIME my wire information (since we did not argue on the phone with him, I am sure that he figured something was up, so he actually returned our acll this time). He promisses that he is going to take care of it the same day, Friday. He was not able to, since it was 2:30pm and wire do not go out after noon or some excuse, yet he had mentionned that the banks were open until 4:30pm. He promissed to get it done by monday. and promissed to FAX me the confirmation of the wire as soon as its sent out.
Monday passes, I call him, says that the WIRE WAS SENT OUT, says he is going to fax the confirmation - No Fax
Wednesday passes, I call him to remind him once again about the fax - No Fax
The next monday passes, I call him to tell him that the wire still has NOT hit my account, and that I STILL have not recieved the fax, he says he will take care of it right away - No Fax
I call him on Friday the 16th of December, asking him for the fax, he goes to me "you have no idea how busy I am, man... I promiss to get it out today". Guess what? - NO FAX
I call him monday the 19th, hes not in, so I leave him a voice message where I am clearly explaining "it's today or else", and you know what? - NO FAX
Today is Thursday the 22nd, about 4-5 months after he had promissed us a refund, after about 80+ phone calls and ignores, its been 17 days since "he sent out the wire", and this is not an offshore account or anything, its a HUGE bank in Canada...and after his countless promisses and "giving us his word", there is still no sign of our 8000$US, or even 5500$US or of a confirmation that it was ever sent out.
His deadline to pay us was December 2nd, and now, 20 days after, we STILL have not recieved anything...
Although my partner is more aggressive when it comes to these things than I am (he is not on GFY), I have been very patient and nice to Chris, and always gave him the benefit of the doubt.
Chris Jester has not stopped lying to us, has continuously delayed refunding our money, and keeps comming up with excuses how he is too busy to take our calls, to return our calls and to send out our money... Yet he is seen partying in Webmaster Access and accepting his Xbiz award.
I truly feel bad making this post, I am usually an extremely patient and nice guy when it comes to people, but 8k is 8 fucking K... Enough is Enough Chris. I hope that you read this thread, because we have already taken council, and we are ready to take action as soon as we decide to in order to recover our money. I HIGHLY suggest that you simply refund us the money RIGHT NOW to the bank information I have sent you 5 times,before we get the lawyers involved. (And if you need the bank information yet again, I will send it to you). And we have all the ICQ logs and proof of payment in order to recover what is ours.
Chris Jester, send me 8000$ to my account, and I will make the admins delete this post, and come vegas, we wont be wishing to kill each other.
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