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-   -   A letter to Orbitz (https://gfy.com/showthread.php?t=547688)

Vendzilla 12-03-2005 12:57 PM

A letter to Orbitz
 
You fucking asshole?s , you?re an online service that can't render service over the net? So yes I call and guess fucking what? I'm put on hold for over 20 minutes just to find out you can't access my account info, that I need to give you my bank info and billing date, your fucking automated answer system was better informed! Is it just an office full of underpaid morons outsourced from some free clinic line ?
You owe me $199.00 that you have in a soft charge, and you have the balls to charge me $5.99 for the service? Fuck You! Your nothing but a bunch of thieves.
Your Victim
Brett ******

Orbitz Customer Service wrote:

>Dear Orbitz Member,
>
>Thank you for contacting Orbitz.
>
>If the charge has not been dropped even after 7 - 10 days, please call
>Orbitz customer service at 1-888-656-4546. Our Customer Service
>representative will be glad to assist you. If you are outside the United
>States, please contact us at our international number 312-416-0018.
>
>We value you as a customer and look forward to serving you again in the
>future.
>
>Sincerely,
>
>Hazel
>Orbitz Customer Service
>www.Orbitz.com
>
>Orbitz - The faster, easier way to find the trip you want.
>
>
>
>Original Message Follows:
>-------------------------
>
>been 11 days and the SOFT charge in still on my account, you said 7 to
>10 days, tell me why i shouldn't be pissed that there is money in my
>account I can't use because of this? And how your going to make it up
>to me?
>
>

After Shock Media 12-03-2005 01:00 PM

When they said 7-10 days you did realize in the business world that does not include weekends and holidays right?

Vendzilla 12-03-2005 01:06 PM

It's been 14 days now that I've going thru this, their support sucks ass

~Ray 12-03-2005 01:12 PM

this is why gfy was established.

bliket 12-03-2005 01:15 PM

yeah... you are fucked, orbitz sucks.

http://kullsworld.typepad.com/kulls_...bitz_suck.html

After Shock Media 12-03-2005 01:44 PM

Quote:

Originally Posted by Vendzilla
It's been 14 days now that I've going thru this, their support sucks ass

If your location is still valid, I am only like 20 minutes from you. :upsidedow

RocketFlow 12-03-2005 01:54 PM

The hold on your account is made by your credit card company, not by the merchants. You should contact your credit card company if it has been over 10 days.

rml1608 12-03-2005 02:02 PM

:error

Merchants place the hold and must contact your bank to have it removed if it doesn't dissipate on it's own..

MetaMan 12-03-2005 02:09 PM

orbitz pwns your arshole, your boyfriend is probably jealous.

broke 12-03-2005 02:22 PM

I love when losers go off and send angry emails over < $200.

strobi 12-03-2005 02:28 PM

Why didn't you just give them your bank info? It's your own damned fault they couldn't help you further.

broke 12-03-2005 02:30 PM

Quote:

Originally Posted by strobi
Why didn't you just give them your bank info? It's your own damned fault they couldn't help you further.

He's the same kind of twat that expects the flight crew to blow him twice for < $200 round trip.

american pervert 12-03-2005 02:44 PM

they owe me $600

chadglni 12-03-2005 03:15 PM

30 days cockpit.

theloader 12-03-2005 03:17 PM

Quote:

Originally Posted by american perv
they owe me $600

yeah me too :2 cents:

LiveDose 12-03-2005 03:18 PM

Quote:

Originally Posted by AdvertisingSex
this is why gfy was established.


haha sometimes a brotha's gotta vent!

I hate that holding bullshit too. Get a higher credit limit so it doesn't impact you so much,,,

Vendzilla 12-03-2005 05:25 PM

What ever the cost, it just pisses me off, the automated phone system, it just needed me to speak my name, then it had my account, this bitch wanted me to give her all sorts of info, she has my name, that should be enough!
If people don't bitch to the high heavens about being ripped off, then companies will keep with the same program!
I know if I lived in West Virginia, I'd be hot as hell, they have to pay state taxes for internet purchases, you think they voted on that?
http://www.msnbc.msn.com/id/10272965/

Vendzilla 12-03-2005 05:34 PM

Quote:

Originally Posted by After Shock Media
If your location is still valid, I am only like 20 minutes from you. :upsidedow

Cool, I still live there, ICQ me #270133562

Vendzilla 12-03-2005 10:36 PM

well nine hours later, they haven't replied to my email, they probably saw the first line and deleted it!

Vendzilla 12-04-2005 10:29 AM

here it is the next day, I've sent this email 3 times and still nothing


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