My Virtual Card
 

your customer support is top notch :1orglaugh

i've only been waiting 18+ hours to complete a purchase from one of your client's stores... apparently my credit card info exists in your system (i have no idea how - i've never bought from one of your merchants before to my knowledge), so it will not let me buy without logging in to my profile

so you'd think i could just sign up again or check out anyhow... but nope, it won't let me since my card already exists and i *must* enter a user/pass to make my purchase

so logically writing to the customer support email on the shopping cart would get me a response within an hour or two... but nope, no reply to my two emails in over 18 hours

just thouht you'd like to know you cost one of your clients a $600 sale

keep it up :thumbsup

I have tried numerous times to make purchases through their system and have had no luck.

I have also had my problems with them!

excellent! i'm so happy to hear i'm not the only one :)

so is that company a one-man show or what?

and to think i thought about adding them to my cascading billing in my affiliate program thru NATS... jeezus

Easton,

Can you forward any correspondence you've had with us? jungar - at - myvirtualcard dot com. I will look into this.

Thanks,

Joshua

terrific, thanks... sending you the mails now

btw, the button in your sig is broken

lol! Yeah, just noticed it wasn't coming up. I'll get on that also :upsidedow

Good thing you didn't..

http://www.gofuckyourself.com/showth...light=NATS+MVC :helpme

hehehe... ok, mail sent :)

yowza, i forgot about that... i remember reading that 6 months ago tho

Y'know what's also funny Easton I can't see your button/banner in your sig either.

ROTF... ah the irony, tech are rebooting that machine now (luckily it doesn't host any of my sites) :)

Too Funny.

ah there we go, back up again... thank god it's just a redundant server

update: thanks very much Joshua for getting on this and having it sorted out for me

all is well that ends well in this case: i was able to complete the purchase

:) :) :)

Thanks Easton! A pleasure working with you :upsidedow

now i'm off to another MVC merchant to pick up something else that i had been waiting on till this was solved

thanks again