Epassporte fucked agian?
 

The last week there has been problems login in and the site has been down and the balance has been 0

now it says my username or password is not right been like this sisnce yesterday anybody else having this problem?

No I just logged in with out any problems and use it several times last night with no problems.



If you are experiencing difficulties we ask that you contact the Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at [email protected]. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your ePassporte username, your phone number and the issue you would like us to look into.

Its happened to me before - I would guess that when the site was down you tried to get in and failed a few times - That automaticly puts a stop on the account.

Just phone them and they will reinstate the account and send you a new password by email.

but the account worked fine yesterday thats my point and it was no problem login in

the last time it failed to login was 3 days ago

Seems they have an issue a day.

if they were a real bank no one would put up with this crap.

If it was a "real" Bank as you put it , it would more than likely would not want your business. I used my card in LA several times yesterday without any problem :2 cents:

:1orglaugh :1orglaugh :thumbsup

well its true they have hade alot of problems but i still love to use them so thats why i hope this gets cleared up fast

I had that problem a few weeks back. Seems ok now.

i hade that problem before to but never for this long i will let the day go by and if its not back until tomorrow i will do something about it

Not again... let me check

edit: seems good here

still not for me thou

I'm glad you're satisfied with their half ass service. I for one prefer to trust my money with institutions that don't lose my balance every other day.

The reason you sometimes see the balance as 0 is that the payment processor is down, ePassporte is working with them to solve the problem and ensure ePassporte is available 24/ to webmasters.

I can't even log in!

$ ping www.epassport.com
PING www.epassport.com (204.118.97.201): 56 data bytes
92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0bb0 0 0000 30 01 76c8 209.123.8.118 204.118.97.201

92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0c23 0 0000 30 01 7655 209.123.8.118 204.118.97.201

92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0cc7 0 0000 30 01 75b1 209.123.8.118 204.118.97.201

92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0d60 0 0000 30 01 7518 209.123.8.118 204.118.97.201

92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0dc0 0 0000 30 01 74b8 209.123.8.118 204.118.97.201

92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0e21 0 0000 30 01 7457 209.123.8.118 204.118.97.201

92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0e8c 0 0000 30 01 73ec 209.123.8.118 204.118.97.201

92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0ede 0 0000 30 01 739a 209.123.8.118 204.118.97.201

92 bytes from sl-firstcomm-1-0-0.sprintlink.net (144.232.216.2): Destination Host Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 0fa3 0 0000 30 01 72d5 209.123.8.118 204.118.97.201

^C
--- www.epassport.com ping statistics ---
10 packets transmitted, 0 packets received, 100% packet loss

My god well after spending 15 min on icq with them the problem was fixed
and i can now login in agian

thanks epassporte for a great service and great support

Please contact us if you continue to experience difficulties.

Thanks

i never had such problems.. sorry to hear about that

I just had a problem with my account (my fault) and it was easily fixed by the support via icq in less than 2mins...things are looking good :)