When you buy something online and it doesnt work
 

who should pay for the shipping to replace it? I bought something that doesnt work and they told me to send it back for a replacement but I have to pay for the shipping, seems fucked up to me, why should I pay for their fuckup? Whats normal in this situation?

they pay the shipping. it's their responsibility to make sure they are sending out their products FUNCTIONING and sending it appropriately to ensure that it doesn't get fucked up - mid transit. :2 cents:

Is it from a reputable store?..complain to customer service

you shouldn't be stuck with paying for shipping in this case whether you bought it online or not...

I know exactly what you mean, i bought an anchor for my jetski, fucking thing didnt work worth a shit, second time i used it one of the prongs snapped off the damn thing and it started to rust (making it useless).. No way i am going to waste my time sending this thing back, let alone they wanted me to pay for shipping, for an anchor haha.. i just said fuck it. But i learned my lessons.

Actually it was off of Ebay. But it was a brand new item from a powerseller. It was a $125 item and cost $40 to ship. I know Paypal doesnt help worth a shit when it comes to stuff like this.