Epassporte problem
 

I applied to open an epassporte account 2 weeks ago and filled out all the forms. All that was left is step 3 - verify pending cc charge to verify your cc. The problem is that there was no pending charge visible on my visa so I couldn't enter that ammount.

I've tried to e-mail epassporte about the problem but they responded that they only communicate with customers if the mail is sent form @epassporte.com address. How am I supposed to mail them since I can't login into my account.

Is anyone from epass around and is able to help me?

thanks guys

does anybody know an icq from someone at epass??

there is one guy from epassporte posting here but i forgot his name... something with rand/randy

Rand is no longer with ePassporte.

Best bet is to call them

# From US Toll-Free: 1 (877) EPASS90 [1 (877) 372-7790]
# International and US: 1 (310) 301-2001
# International and US Fax: 1 (310) 943-2410

You can still log into your account even if your CC is not verified as far as I know.

Edit: In fact you need to log in to verify your account. Call your CC company and ask them the amount, thats how I found it.

I did call them and they said there is no pending charge...arghh

Just give them a call .
Their customer support is not that helpful in some cases though ... :Oh crap

Chris Mallick (same username on gfy)

thanks, I've mailed him

same problem here :(

help help help

some companies reject the charge or just del it, its like 12 cents or 65 cents, call your cc provider ask them bout the charge and let them tell you how many DOLLAR cents it was