If you've ever had trouble cancelling an AOL account, this article will make you lol
 

http://weblogs.jupiterresearch.com/a...es/010077.html

"..... On the one hand, that's great. AOL's anti-cancellation strategies are pretty legendary; I think everyone knows someone who's tried to quit and had everything from free months of service to "you'll be sorry!" wielded against them. (See the comments on the BRD Reports article if for ample confirmation.)"

It's about time their saves department kicks it down a notch.