This makes it tough
 

So, we just get an order for a new virtual account, and the e-mail address the customer put in bounced as no such address.

I go to the website associated with it, and it is a registrar.

Oh well, when he emails wondering why I haven't set him up I guess I can point him to this thread. :)

point him to his computer box and back to the store :winkwink:

that was witty. :thumbsup