WTF AEBN rep harassing me on the phone
 

WTF. I just got this phone call out of the blue from Aebn. Some customer support SUPERVISOR named Anita.

She comes out swinging giving me shit for having the wrong phone number appear on customers' credit card statements. LOL Wow. I didn't know I have control of what appears on a client's CC statement when they join Aebn. So I ask her how is that possible. She changes her story and says not the credit card statement the email receipt they get when they join. So I say SWEET how do I get access to that. I didn't know I control the emails aebn sends out to people that join. Then she says no not that but when they join your site. NICE RESEARCH! Thumbzilla is a big time paysite? She didn't even visit the site. :1orglaugh

Then she got pissed and tries to put me on speaker phone LOL She came at me like I was some little thief. Once I said I do $10k a month with AEBN she shut her mouth real fast. To Anita and other stupid sales reps that don't do their research :321GFY

Btw I make really good money with Aebn and have no complaints. HOWEVER receiving a phone call by an obviously "industry challenged" individual is not very professional. She was very rude, unprofessional and uneducated. If you are going to have people contact your affiliates make sure they have a clue.

Yeah she really came out swinging when I answered the phone... very strange.

IMHO, researching clients before you call them is a wise idea (not to mention getting your story straight.)

:2 cents: :winkwink:

If I ever run into something like that, at the end of the phone call, I tell them I want to speak to THEIR supervisor.

did you find out what she was wearing at least

sounds like the chick from microsoft that i had to deal with the other day.

No kidding ? How do you get a rep like that ? Unemployed cousin ? Crack whore niece ?

Hello
 

I am very sorry about this. I will have a chat with her today.

Here's to the last day of her working there (I'm assuming after this thread) :)
WG

He's on it!

http://sill-www.army.mil/pao/photos/020613/WHIP.JPG

:thumbsup Thanks Man! Email me if you have any questions shap at twistys

AEBN on the job :thumbsup

Somebody just got fired ;)

someones going to get a dressing down. lol.

Is that 10k a month all from just from members area paysite traffic buying movies?

lol thats the spirit :thumbsup

Nope that's 10k from ZILLA traffic only.

Just talked to Aebn. :thumbsup :thumbsup For making it right.

ooops (wrong thread)

edited

Hey shap, did you forget about our deal (signups in exchange of partner accounts)?

You didn't reply my e-mail yet...

:(

Rob is on the JOB...

How you doing Man??? Hit me up i got something i want to talk to you bout ;-)

I haven't had a chance yet. I will this week :thumbsup

geez
 

Sorry again man... damn new people... see you at internext!

Cool.. I just wanted to remind you...

:thumbsup

Shap, you realize that AEBN is now going to be swamped, banging out new theater templates?

Got to love those AEBN cheques :thumbsup

Shit doubled posted ... sorry ;-)