I need some help from Ebay experts. Now.
 

Hi guys,

I have shipped the item to the following person almost a month ago and he says he never received the item. Here is the latest e-mail from that guy :

"I have not received the item yet and as of last Friday I have
launched an investigation on my own behalf. Being as I am an Attorney
licensed in the state of Florida and Michigan I have the free resources
needed to launch such an investigation in the United States. Also, as
stated to you before, I am on the board of directors of a diamond
mining company in Canada and have asked one of the members of the board
who lives in Canada to help me by launching his own investigation over
there which he has agreed to do. If the package was lost in the mail
between our two points I will find it. If the package has been returned
to you please notify me at once so we can set up a second delivery
attempt. If the package has been returned to you I would like you to
send it by Fed-Ex and get a tracking number that you can email to me.

Also, I have not come to the conclusion that you never sent the
package but if that is what the end of my investigation shows, then I
will have no choice but to treat it as a crime committed on ebay and
will first ask you to refund the money to me to stop all that I am doing
in regards to this matter. Again, I have not come to that conclusion
yet but as a month has passed since this auction has ended, I plan on
resolving this one way or another.

Please understand my position in this matter as I am an ebay
member that wishes to remain a satisfied member and also help to keep it
an honest way to shop for goods. Please email me back and let me know
if the item has been shipped back to you or not.

Sincerely,

Steve Safilian"

Here is my Ebay profile (a member for 5 years with 96% feedback)

http://feedback.ebay.com/ws/eBayISAP...em=-1&frm=2624

I think that guy received the item and is trying to accuse me of not sending the item. What should I do? I called Canada post and they told me it's been shipped.

This is the e-mail I replied today :

"Steve,

The item has not been shipped back to me.

I understand the situation, but accusing me, or even pretending accusations
on my part isn't going to help this situation.

Give me the phone number of your diamond company. I would like to talk to
the person you assigned over there.

Since you are an attorney, I would like the phone number of your office in
Florida.

As soon as I have information, I will let you know.

Thank you,

Best regards."

I sent the scanner on june 23. What are my other alternatives?

No alternatives that I know of. If you are a 5year 96% feedback member his one bad one is not going to hurt you.

As far as the atty stuff. He is bluffing. If nothing else the court filing fees would cost more than a scanner.

is there a tracking number the Post Office can provide you?

jeez, i am a hillbilly who took a lot of law courses in the hillbilly whitetrash backwoods school i attended and even i use better language than......
"being as i am attorney"

Ebay buyers are complete pricks and will rob you blind at every corner or bitch when that isn't an option. If you sell much on there you will run across many assholes just like this one. (I've also seen 100% fake threats of being lawyers etc.) Do you have any sort of tracking on it or proof it was shipped? He's an idiot for thinking he can just find a lost package as well.

That's the thing. No tracking number was available to the United States when I used CanadaPost. I used ExpressPost but there isn't a tracking number available to the United States (only in Canada). I should've used Fedex or even UPS. But in 5 years, that's the 1st time I have this problem.

Hmm nobody decided to get a tracking number or shipping insurance eh?

double negatives are not usual in us attorneys

Also, I have not come to the conclusion that you never sent the.

well, maybe down here where we tell y'all ahhhhhh swear i nevah done nuthin'........etc

Yes, shipping insurance was included.

Who would you contact regarding a lost shipment, the insurance company? What would they do about it? How would they go about determining if it is indeed lost or not?

This guy is a scammer. Did you post prior to purchase how you would ship?

I bet this person is a full-time scammer. I bet he / she realizes that you do not have a tracking number.

Email him back and tell him that the service you used is going to run a "trace package." Explain that this is a final alternative and full proof.

He might be true to his word, but I would say that he is a scammer and I would say I am right a lot.

Tell him to deal with insurance then and get it out of your hands.

also some postal services such as ups just drop of
the packages at the door step, and it may have been stolen.

You better hope he doesnt get the United States Postal Inspectors invovled.. Those guys will ruin your life, even if you are canadian, you will never be able to mail shit in the states.

What is the item, and did you get insurance when you sent it?

no delivery confirmation will result in a jackass always saying he was on vacation and did not get item... typical scam

Threats bother you? They should go right into the trashbin without a reply.

did he buy insurance? if he didnt tell him your not responsible for lost items.. nothing he can do...

When you do sell and ship stuff on ebay always get a tracking number. Everytime i have sent something without a shipping number i get screwed by a dumb ass like this. If he paid by credit card you have to sadly refund his money as he will do a chargeback. If he paid by money order screw him keep the money.

There is no fucking way that letter was written by anybody with more than a High School education.

If this guy is an attorney then I am Tom Cruise (props to Mix-A-Lot).

Assuming express post is the same as 2-3day here there should be record of it being "scanned" at points along the delivery route.
If you can get confirmation of the package being checked/scanned anywhere along the line that would show that you indeed shipped it.

You need to get in touch with the insurance provider and ask them what you need to do as the recipient has not received the package and try and collect on the insurance. If he paid via PayPal he will get his money back unless it has been more than 30 days and then you may luck out but PayPal can still choose to refund him. If he left you neg feedback and you want to get it removed he has to agree. Offer him a refund if he provides you with a statement saying that he never received the item and if he agrees to remove the neg feedback. Process the refund after you get both of these accomplished. It is a bum deal but without tracking there is not much else you can do. I also expect that the insurance company will not refund the value of your item as it did not have tracking. Basically they should not have sold you insurance on the package as it wasn't insurable without tracking. Sorry, but thats the way it goes.

Yes because that way you can PROVE you sent it. People think online auction scams involve people posting fake auctions when most of the time it's people buying stuff from auctions and not paying.

Also if you send by the postal service go ahead and add insurance. Put it in your listing that it's mandatory. That way if some fucker claims the item is broken they'll have to deal with the USPS.

NoCarrier, did you get any type of proof of shipment when you mailed the item?
postal traces generally have to start at the point of induction into the system...

That's another problem. I moved in my new house 3 weeks ago. I don't know where the stupid CanadaPost receipt is. :Oh crap

It was just a simple receipt without a tracking number. But I am sure that could've helped. I think I'll need to call Canada post again.

Email him back and let him know you are so happy he has the 'free resources' to investigate this as you would also like to know what happened to it.

Most he can do is dispute through EBay/Paypal and even then you, as the seller, have a chance to give your side of the story.

Sounds like the asshole is some kid looking for free shit, dont sweat it

what is his email adress?

Ask for his # number and tell him your lawyer will contact him soon.

and leave it at that.

I won't give his e-mail address, but it ends with ix.netcom.com

Which is http://www.earthlink.net/

I think if I ever did any serious ebay selling, I'd try to do "adult signature required" on everything, and pass the costs along to the buyer. Not sure what else one can do to prevent this sort of thing.

Well, I am still waiting for his reply. I asked for the phone number to his diamond company and his office in Florida.

do a search on his email adress and see what comes up.
Nothing came up on his name. So he is not a registered lawyer.

Well, I should've used a service with a tracking number. I get one if it's shipped inside Canada. But in the U.S, I had to upgrade it with Purolator. My mistake.

Where did you search using his name ?

He is not listed at http://www.sedi.ca so I highly doubt he's on the board of a diamond mining company. Not many people privately finance diamond exploration when you can use other people's money. My :2 cents:

Haha! Thanks. Now I really can't wait for his next reply. :1orglaugh

Sounds like a fake to me. I had a similar probleme but the fucker didn't know I had a tracking number for that package. But that guy tried to rip off all the sellers he bought from. Two weeks later his acc was closed

exactly thats the first thing id check. Sounds like shit to me, he probably just got it. I had to proof that once too, luckely the mailman remembered delivering it...

I agree. That's what I would do.

Hey No Carrier,
I have been in 2 HUGE ebay disputes so i may be able to help ya. please contact me via ICQ or email.Both of my disputes ended good for both parties..

Here is the update :

"Please do not think that I am accusing you of anything. I am
not. My partner is doing me a favor and I am not going to burden him
any further as to speaking with you. It is not important whether you
believe what I am telling you or not. It is much more important that I
believe what you are telling me at this point. So far I wish to believe
in you until I find otherwise thats where we stand. You must understand,
I only want the item for which I have paid $635.00.

Please email me back asap and let me know if you have any
details about what has happened to this package and I will tell you what
I have found on my end. Again I still wish to believe that you are
being sincere but you must understand that I am not going to wait much
longer. I only wish to get to the bottom of this and move on. Thats
what were doing

Yours truly,

Steve Safilian"

I called Canada Post yesterday and it's been shipped. That was a month ago. He still didn't give me the name of the diamond company. And looks like his "friend" doesn't want to talk to me :(

I bet what I said earlier in this thread turns out to be the case.