Terms Of Service for a Hosting Company
 

- **** reserves the right to change prices at any time. (meaning open-endedly at any time, including current clients that they could put their prices up)

- **** reserves the right to refuse service and/or access to its servers to anyone. (meaning open-endedly at any time, including current clients, with no reason needed)

Would you host with a company that has those in their terms of service?

Price could go up 4x after you've built up your site(s) and make profit (with script installs which cost money, etc.. so not necessarily a free/cheap or easy move, and potentially loss of revenues and traffic levels)

Company could simply decide they don't want you as a client anymore and have the same effect as stated above.

Does anyone else think it shouldn't be so open-ended?

I looked at National-Net's TOS and they actually guarantee 100% uptime, with 99% connectivity, and don't mention anything about price changes or being able to cut off a client for no reason; or is it implied that they could do that if they wanted?

Matt

Anyone?

Matt

the price hike is BS

It was explained to me that that line simply meant that they can change the prices listed on their website, and not specifically for clients, though the way it is currently written, by contract then they could hike the price up, to me anyways that's how it seems.

Matt

Where did you find this?

Host with SplitInfinity.... We dont do that crap to ya. :-)

Is it common for terms to be so broad and not protecting the client in case of problems?

Matt

your best bet is to form a serious bond with your host, professionally and personally and these issues will never arise :2 cents:

Those are standard terms of service. Nothing to worry about.

Really? Pretty scary to think about especially if say you have $20k worth of script install costs.

Thanks for your input too Veteran.

Matt

The first one is not normal. The second one kinda is, although sometimes it's predicated by some form of 'in the event of misuse or illegal content, spam, abuse of AUP or something.'
I would not host with any company who gave themselves the right to alter the contract like that, it leaves you open to all kinds of possible problems.
I should clarify this by saying 'in my experience', which basically means unmanaged dedicateds.

The second one initially states that they have the right in the event of misuse, but then it's followed by we "have the right to refuse service and/or access to its servers to anyone."

Regarding the first one, I think they should adjust it to state what they say they mean, as in that their listed prices can change, but that it wouldn't affect what current clients pay; as in, the rate they initially pay is a fixed rate.

Is that not standard?

Matt