An Important Message for CCBill.com Clients
 

just got this :)

Dear Client:

Due to the revised U.S.C. 2257 scheduled to take effect on June 23, 2005 we have updated our AUP and changed our policy regarding material uploaded to our Customized CCBill Subscription (Join) Forms.

With regards to our CCBill and CCBill EU AUP updates, we have added the following verbiage to the .Section 3: Violation of CCBill Policy:.

K. Websites must comply with the 18 U.S.C. 2257. Clients must determine their legal responsibility to and method of complying with 18 U.S.C. 2257 where required to do so.

L. Any material uploaded to a CCBill subscription page, (aka .join page.) must be non-sexual in nature, and may only include non-nude individuals. CCBill reserves the right to review and reject any material for any reason.

If you wish to view the entire version of our current CCBill AUP please click here

Please rest assured that the subscription page change (noted as .L. above) does not take away your unique ability to create your own customized, CCBill sign up forms with the same look and feel as your website. This change will only place specific limits on the types of images you may now offer on your customized subscription forms.

Effective immediately, we ask that you no longer upload any images to your CCBill Customized subscription forms which are either sexual in nature, or include nude individuals. At 10:00 am (PST) on Thursday, June 16, 2005, all existing images uploaded by clients to their customized CCBill sub-account subscription forms will be required to undergo a CCBill Policy Review, must be non-sexual in nature, and may only include non-nude individuals. CCBill will reserve the right to review and reject any material for any reason.

If you find that you are currently uploading images that are either sexual in
nature, or are of nude individuals, please replace these images using the Upload Banner tool located on the left pane of the Form Admin, with compliant material prior to Thursday, June 16, 2005 at 10:00 am PST.

Please note: during the initial Policy Review of Customized Form images (48 to 72 hours), and all subsequent reviews for new Customized Form images, all pending and violating images will be replaced with a .blanket. image that is the same color as your Customized Form background color, thus, eliminating the possibility of broken images from populating your CCBill Customized Subscription form during this pending phase.If images are submitted after the June 16th deadline, they may take several days to be processed due to high volume. We strongly encourage all our clients to adhere to this new policy prior to the Thursday, June 16th deadline in order to forego any delay in the review of their Custom Form images, and to avoid issues with their signup page appearance.

In addition to these changes, we will no longer allow for URL links to be included in the Custom Text option of the customized form Layout tools located on the left pane of the Form Admin.

If you have any questions regarding this new policy, or any questions regarding other CCBill services and solutions, please feel free to contact our Client Services Department at 800.510.2859 or by email at clientsupport (at) ccbill.com. They are available to assist you 24 hours a day, 7 days a week.

Thank you,

Client Support

:( and so it continues....

That's a good move...

was just going to post this... Do they mean that the entire webpage must comply with the new 2257 regulations?

We don't have a problem with complying, but how about people in britain were it's illegal to give out that info?

Excellent move by CCBill as usual for the long run. No chances plain and simple and to the point.

it means that you cant have any images on the ccbill signup form which are either sexual in nature, or include nude individuals.

as an ccbill eu customer i didn't get one yet - do you make any differences?

thanks for letting us know!

Yeah I got that part :) So you mean this ONLY is about the customized joinpages then?

We're CCBill EU customers and we got one 10 minutes ago.

Wow the strongest view of explicit yet. Can't even use toppless!

yes, sorry if i had misunderstood your question :)

ma dalton, this email was only sent out to our clients with customized signup forms, if this does not apply to you, you will not receive the above email from us

omg, lots of work coming

BUT..
L. Any material uploaded to a CCBill subscription page, (aka ?join page?) must be non-sexual in nature, and may only include non-nude individuals. CCBill reserves the right to review and reject any material for any reason.

do you MEAN:

1)It's ok to have sexual explicit material on the page where it says
a)Join Now
b)I forgot my password
c)cancel my membership

and NOT ok when the /bill/ccbill.com/jpost/signup.cgi page load is NOT ok to have sexual images on it.

OR..

BOTH of the above pages may not have sexually explicity material on it?

And it continues :(

Never mind!

its obvious ccbill dont want to host explicit content, you may do whatever you want on your own join page

everything changed :)

Just got off the phone with ccbill support..and was told quote:

ANY page that LINKS to their signup.cgi form/page may NOT have ANY sexual material on it. It must be pretty "bland"!

FUCK!!

It is entirely reasonable that ccBill require material on their servers be such that they do not need to keep 2257 records. But is it reasonable that they go beyond that and require non-nude? Of course not: they are making their own life easier and telling their clients to suck it up.

It's not a big deal: in isolation such details never are. But once service businesses forget the meaning of the word "service" and put their own ease-of-operation ahead of clients' interests, details like these tend to accumulate. This isn't the first - the unwillingness to accomodate StatsRemote fully is another example - and likely won't be the last.

no just the ccbill joinpage, they are saving themselves from processing an ID which you should send them to host a sexually explicit image.

damn.. i should press f5 before replying more

Ouch :disgust

icq me when you have a minute, i am curious as to who told you this

we are just referring to the signup page, the one that is under the ccbill.com domain, this particular aup change does not affect any pages other than the signup page

45471840

And so the fun continues.

:1orglaugh

Jayeff, we are one of the few, if not the only, processor that allows customization to our signup forms. We do this in order to allow our clients to ?brand? the forms, not as an additional vehicle for content delivery.

In actuality, this affects very few clients, as most clients that use our customized forms add a banner or logo to the forms as a continuation of the style of their site(s)

I KNEW I should have written his name down when I called. I didn't..and I don't remember his name. So, are you saying this it is JUST the signup.cgi page now on ccbill..OR any page that has the "join now" link on it TO that signup.cgi page?

the ccbill signup page; the one where the consumer enters their name, cc#, exp. date, etc

ALL RIGHT! That is MUCH better news! It's just the signup.cgi page.
Thank you!

Thanks for being here to squelch the rumors. You guys always stay cool under fire and respond quickly. This information will help me assist with questions from our clients.

Hey Corvette
Just curious, do CCbill intend to take other actions regarding 2257 ?
And will this (or any other US law that might come up) affect CCbill-EU clients ?

I do not see us making any additional changes in the near future?however i am not promising that this will not occur

This affects all clients of ccbill and ccbilleu

thanks for the kind words brad :)

If it is the law it is the law...

I'm wondering what companies like Verotel will do

This is a good move by them, and I am a client. Why didnt I get this email? :Oh crap

this email was only sent out to our clients with customized signup forms, if this does not apply to you, you will not receive the above email from us

some of my clients just ask me about remake design of their join pages - need to move all sexual materials. so it's not a joke and very seriouse.
if anyone need - can help you.

I have always taken advantage of the customized join forms on all our sites and loved the way it tied into the tour.

BUT NOT even allowing Titties?

WTF is up with that?

TOTALLY SUCKS!

No 2257 is needed for titties!

I got the same email for an inactive account :upsidedow

Great thanks for clearing that up.