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disappearing sales in ccbill admin panel
anyone else noticing this.
i always check sales at the end of the day. and this morning in the "yesterday" column 6 of yesterday's sales have vanished. for example i click on the number of recurrings for yesterday and it brings up yesterday actual sales and the missing ones are there, but they don't show in yesterday's general report or total gross. scarey. anyone else noticing anything strange? |
i know that we are having a small issue with some stats reports that are in the process of being repaired, i will update as soon as i learn more
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thanks! that's what i like about ccbill. on the fuckin' ball! |
Didnt you already started this thread earlier today? Why twice?
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I experienced same once and asked if they could check it out. They could not find anything wrong, they said, and asked if I had received mail about the sales. Unfortunately I had not subscribed to those email reports, so what could I do?
The best thing is to subscribe for email sale reports, so you have "evidence", in case they dissappear. Think thats is best for both parts. |
Yday stats looked a bit weird and i wasnt the only one who thought so.
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any update?
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My rep told me they´re working on it....some error.
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I thought it was just me. I had the same thing happen. Glad to see they are on the case
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Dear Webmaster,
Currently we are having some technical issues with our system. Our programmers are working on resolving the issues right now. This should be resolved shortly, and your stats will be back to normal. Regards, Chris H. Client Support Representative [email protected] |
my stats just got updated, nice to see the real numbers again!
thanks ccbill :thumbsup |
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